CFPB · Mid-pack CFPB posture

United Guaranty Corporation

63 CFPB complaints · 25 states · top issue Loan modification,collection,foreclosure.

63 CFPB complaints

United Guaranty Corporation has 63 consumer complaints in the CFPB public database. Timely response is 93.7%; 0% closed with relief; top product Mortgage. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -33.3% filings 2012 to 2020

CFPB relief outcome brief

CCDB company united-guaranty-corporation

0% relief · 93.7% timely · 63 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

United Guaranty Corporation …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among United Guaranty Corporation and nearest filing-volume peers

United Guaranty Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 63 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 93.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Guaranty Corporation complaint mix by product

Total complaints: 63

United Guaranty Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 63 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 32 complaints (50.8%), resolution 0.0% Mortgage 50.8% Debt collection: 19 complaints (30.2%), resolution 0.0% Debt collection 30.2% Student loan: 11 complaints (17.5%), resolution 0.0% Student loan 17.5% Bank account: 1 complaints (1.6%), resolution 0.0%
  • Mortgage 32 50.8% 0% relief
  • Debt collection 19 30.2% 0% relief
  • Student loan 11 17.5% 0% relief
  • Bank account 1 1.6% 0% relief

How United Guaranty Corporation's 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 32
Debt collection 19
Student loan 11
Bank account or service 1

Where United Guaranty Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
19% of this company's filings
FL12CA8CO3MN3MD3SC3NC3MI3

United Guaranty Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2020
4
-33.3% vs 2012
051015 201220132014201520162017201820192020 4

Top States

State Complaints
FL 12
CA 8
CO 3
MN 3
MD 3
SC 3
NC 3
MI 3
WI 2
NY 2
TX 2
WA 2
GA 2
IL 2
NV 2
PA 2
NJ 1
OR 1
CT 1
MO 1

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 15
Loan servicing, payments, escrow account 6
Cont'd attempts collect debt not owed 6
Dealing with my lender or servicer 4
Repaying your loan 3
Taking/threatening an illegal action 3
Struggling to pay mortgage 3
Communication tactics 2
Disclosure verification of debt 2
Application, originator, mortgage broker 2
Problems when you are unable to pay 2
Applying for a mortgage or refinancing an existing mortgage 2
Attempts to collect debt not owed 2
Closing on a mortgage 2
Written notification about debt 2
Can't repay my loan 1
Improper contact or sharing of info 1
Account opening, closing, or management 1
False statements or representation 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2012 6 83.3%
2013 6 83.3%
2014 10 100%
2015 10 90%
2016 12 91.7%
2017 9 100%
2018 4 100%
2019 2 100%
2020 4 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about United Guaranty Corporation

United Guaranty Corporation's 63 logged complaints stay concentrated: only 25 states show a filing. Only 23.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-11-30.

United Guaranty Corporation answers 93.7% of complaints inside the CFPB's tracked window and closes 95.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Guaranty Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Guaranty Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Guaranty Corporation (93.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture