Total complaints
57
Filed since 2012
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows UNITED GUARANTY CORPORATION's complaint history from CFPB public records. 57 consumers have filed complaints since 2012. The company has a 93% timely response rate and has provided relief in 0% of cases.
Total complaints
57
Filed since 2012
Timely response
93%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How UNITED GUARANTY CORPORATION's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 29 |
| Debt collection | 16 |
| Student loan | 11 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 8 |
| MD | 3 |
| MN | 3 |
| MI | 3 |
| SC | 3 |
| CO | 3 |
| NC | 3 |
| NV | 2 |
| GA | 2 |
| TX | 2 |
| PA | 2 |
| IL | 2 |
| NY | 2 |
| MO | 1 |
| TN | 1 |
| WI | 1 |
| DC | 1 |
| CT | 1 |
| OR | 1 |
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 15 |
| Loan servicing, payments, escrow account | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Dealing with my lender or servicer | 4 |
| Repaying your loan | 3 |
| Problems when you are unable to pay | 2 |
| Written notification about debt | 2 |
| Taking/threatening an illegal action | 2 |
| Communication tactics | 2 |
| Disclosure verification of debt | 2 |
| Application, originator, mortgage broker | 2 |
| Struggling to pay mortgage | 2 |
| Closing on a mortgage | 1 |
| Dealing with your lender or servicer | 1 |
| Attempts to collect debt not owed | 1 |
| Account opening, closing, or management | 1 |
| Improper use of your report | 1 |
| Can't repay my loan | 1 |
| Trouble during payment process | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 7 | 85.7% |
| 2013 | 6 | 83.3% |
| 2014 | 10 | 100% |
| 2015 | 8 | 87.5% |
| 2016 | 12 | 91.7% |
| 2017 | 6 | 100% |
| 2018 | 3 | 100% |
| 2019 | 2 | 100% |
| 2020 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
UNITED GUARANTY CORPORATION has accumulated 57 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2020-11-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, UNITED GUARANTY CORPORATION reports a 93% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 24.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating UNITED GUARANTY CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
UNITED GUARANTY CORPORATION has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
UNITED GUARANTY CORPORATION has a 93% timely response rate to CFPB complaints.
The most common issue reported against UNITED GUARANTY CORPORATION is "Loan modification,collection,foreclosure" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.