CFPB · Single-product concentration
United Pacific Bank
8 CFPB complaints · 100% in "Mortgage" · top issue Loan modification,collection,foreclosure.
United Pacific Bank: 100% of 8 CFPB complaints sit in "Mortgage". Timely 62.5% · relief 50%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2012 to 2016
CFPB relief outcome brief
CCDB company united-pacific-bank
50% relief · 62.5% timely · 8 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
United Pacific Bank closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Pacific Bank complaint mix by product
- Mortgage 8 100.0% – 50% relief
How United Pacific Bank's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
Where United Pacific Bank complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AL
- 25% of this company's filings
United Pacific Bank falling annual filings
Annual filing volume from the CFPB public database
- 2016
- 1
- -66.7% vs 2012
Top States
| State | Complaints |
|---|---|
| AL | 2 |
| LA | 1 |
| VA | 1 |
| MD | 1 |
| CA | 1 |
| UT | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 3 |
| Application, originator, mortgage broker | 3 |
| Settlement process and costs | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 33.3% |
| 2013 | 4 | 75% |
| 2016 | 1 | 100% |
Source: CFPB Consumer Complaint Database
United Pacific Bank filings cluster in one product
United Pacific Bank's 8 logged complaints stay concentrated: only 7 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2016-08-11.
United Pacific Bank answers 62.5% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Pacific Bank.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Pacific Bank: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 62.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Pacific Bank (62.5% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration