CFPB · Mid-pack CFPB posture

United Mortgage Lending LLC

16 CFPB complaints · 11 states · top issue Applying for a mortgage or refinancing an existing mortgage.

16 CFPB complaints

United Mortgage Lending LLC has 16 consumer complaints in the CFPB public database. Timely response is 75%; 25% closed with relief; top product Mortgage. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +200% filings 2023 to 2026

CFPB relief outcome brief

CCDB company united-mortgage-lending-llc

25% relief · 75% timely · 16 filings · Mortgage

Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)

United Mortgage Lending LLC …25%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among United Mortgage Lending LLC and nearest filing-volume peers

United Mortgage Lending LLC closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 16 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Mortgage Lending LLC complaint mix by product

Total complaints: 16

United Mortgage Lending LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 16 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 11 complaints (68.8%), resolution 27.3% Mortgage 68.8% Credit reporting: 5 complaints (31.3%), resolution 20.0% Credit reporting 31.3%
  • Mortgage 11 68.8% 27% relief
  • Credit reporting 5 31.3% 20% relief

How United Mortgage Lending LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 11
Credit reporting or other personal consumer reports 5

Where United Mortgage Lending LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
18.8% of this company's filings
FL3CA3TX2WA1IL1ID1MS1IN1

United Mortgage Lending LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
6
+200% vs 2023
02468 2023202420252026 6

Top States

State Complaints
FL 3
CA 3
TX 2
WA 1
IL 1
ID 1
MS 1
IN 1
MD 1
LA 1
OH 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 8
Improper use of your report 6
Closing on a mortgage 2

Yearly Trend

Year Complaints Timely
2023 2 100%
2024 1 100%
2025 7 71.4%
2026 6 66.7%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about United Mortgage Lending LLC

United Mortgage Lending LLC's 16 logged complaints stay concentrated: only 11 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-05-25.

United Mortgage Lending LLC answers 75% of complaints inside the CFPB's tracked window and closes 68.8% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Mortgage Lending LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Mortgage Lending LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Mortgage Lending LLC (75% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture