CFPB · Single-product concentration

United Credit Education Services

19 CFPB complaints · 89.5% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Fraud or scam.

19 CFPB complaints

United Credit Education Services: 89.5% of 19 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 63.2% · relief 47.4%. Allegations, not findings.

  • Single-product concentration
  • -66.7% filings 2019 to 2025

CFPB relief outcome brief

CCDB company united-credit-education-services

47.4% relief · 63.2% timely · 19 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Accurate Background (39.8% relief)

United Credit Education Serv…47.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among United Credit Education Services and nearest filing-volume peers

United Credit Education Services closes 47.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of United Credit Education Services's 19 filings include narrative text

52.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 63.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 47.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Credit Education Services complaint mix by product

Total complaints: 19

United Credit Education Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 17 complaints (89.5%), resolution 52.9% Credit reporting, 89.5% Debt or: 1 complaints (5.3%), resolution 0.0% Money transfer,: 1 complaints (5.3%), resolution 0.0%
  • Credit reporting, 17 89.5% 53% relief
  • Debt or 1 5.3% 0% relief
  • Money transfer, 1 5.3% 0% relief

How United Credit Education Services's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 17
Debt or credit management 1
Money transfer, virtual currency, or money service 1

Where United Credit Education Services complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
26.3% of this company's filings
NY5GA4CA2FL2MS2MO2AL1IL1

United Credit Education Services falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-66.7% vs 2019
02468 20192020202120222025 1

Top States

State Complaints
NY 5
GA 4
CA 2
FL 2
MS 2
MO 2
AL 1
IL 1

Top Issues

Issue Complaints
Fraud or scam 9
Excessive fees 3
Confusing or missing disclosures 2
Confusing or misleading advertising or marketing 2
Charged upfront or unexpected fees 1
Problem with customer service 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2019 3 100%
2020 6 50%
2021 7 85.7%
2022 2 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

United Credit Education Services filings cluster in one product

United Credit Education Services's 19 logged complaints stay concentrated: only 8 states show a filing. 52.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2025-09-21.

United Credit Education Services answers 63.2% of complaints inside the CFPB's tracked window and closes 36.8% with a written explanation. 47.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Credit Education Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Credit Education Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Credit Education Services (63.2% timely; 47.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration