Total complaints
15
Filed since 2019
2026 data Public-data reference. official source
United Credit Education Services
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows United Credit Education Services's complaint history from CFPB public records. 15 consumers have filed complaints since 2019. The company has a 66.7% timely response rate and has provided relief in 40% of cases.
15
Total Complaints
66.7%
Timely Response
0%
Disputed
40%
Relief Provided
6
States Active
2019
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
40%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 40.0%
Industry median
Share closed with monetary or non-monetary relief.
United Credit Education Services complaint mix by product
- Credit reporting, 14 93.3% – 43% relief
- Money transfer, 1 6.7% – 0% relief
How United Credit Education Services's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 5 |
| GA | 4 |
| MO | 2 |
| CA | 2 |
| FL | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 7 |
| Excessive fees | 3 |
| Confusing or missing disclosures | 2 |
| Problem with customer service | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2020 | 4 | 50% |
| 2021 | 7 | 85.7% |
| 2022 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Credit Education Services
United Credit Education Services has accumulated 15 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2022-12-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, United Credit Education Services reports a 66.7% timely-response rate and has closed 46.7% of cases with a written explanation to the consumer. 40% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Fraud or scam".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Credit Education Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Credit Education Services have?
United Credit Education Services has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does United Credit Education Services respond to complaints on time?
United Credit Education Services has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about United Credit Education Services?
The most common issue reported against United Credit Education Services is "Fraud or scam" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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