CFPB · Single-product concentration

United Collection Service, Inc (FL)

65 CFPB complaints · 93.8% in "Debt collection" · top issue Attempts to collect debt not owed.

65 CFPB complaints

United Collection Service, Inc (FL): 93.8% of 65 CFPB complaints sit in "Debt collection". Timely 98.5% · relief 1.5%. Allegations, not findings.

  • Single-product concentration
  • -20% filings 2015 to 2020

CFPB relief outcome brief

CCDB company united-collection-service-inc-fl

1.5% relief · 98.5% timely · 65 filings · Debt collection

Nearest relief peer: Wakefield & Associates, Inc. (1.5% relief)

United Collection Service, I…1.5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among United Collection Service, Inc (FL) and nearest filing-volume peers

United Collection Service, Inc (FL) closes 1.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of United Collection Service, Inc (FL)'s 65 filings include narrative text

63.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Collection Service, Inc (FL) complaint mix by product

Total complaints: 65

United Collection Service, Inc (FL) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 65 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 61 complaints (93.8%), resolution 1.6% Debt collection 93.8% Credit reporting,: 4 complaints (6.2%), resolution 0.0% Credit reporting, 6.2%
  • Debt collection 61 93.8% 2% relief
  • Credit reporting, 4 6.2% 0% relief

How United Collection Service, Inc (FL)'s 65 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 61
Credit reporting, credit repair services, or other personal consumer reports 4

Concentrated filing states for United Collection Service, Inc (FL)

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
75.4% of this company's filings
FL49GA4TN2PA2IL2TX1MI1LA1

United Collection Service, Inc (FL) falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2020
4
-20% vs 2015
0510152025 201520162017201820192020 4

Top States

State Complaints
FL 49
GA 4
TN 2
PA 2
IL 2
TX 1
MI 1
LA 1
OR 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 24
Cont'd attempts collect debt not owed 13
Written notification about debt 11
Disclosure verification of debt 5
Communication tactics 3
Incorrect information on your report 3
False statements or representation 3
Took or threatened to take negative or legal action 2
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2015 5 80%
2016 7 100%
2017 20 100%
2018 17 100%
2019 12 100%
2020 4 100%

Source: CFPB Consumer Complaint Database

United Collection Service, Inc (FL) filings cluster in one product

United Collection Service, Inc (FL)'s 65 logged complaints stay concentrated: only 9 states show a filing. 63.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2020-05-31.

United Collection Service, Inc (FL) answers 98.5% of complaints inside the CFPB's tracked window and closes 98.5% with a written explanation. 1.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Collection Service, Inc (FL).

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Collection Service, Inc (FL): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Collection Service, Inc (FL) (98.5% timely; 1.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration