2026 data Public-data reference. official source

United Consumers Inc

156 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

156 consumer complaints filed with the CFPB

This profile shows United Consumers Inc's complaint history from CFPB public records. 156 consumers have filed complaints since 2013. The company has a 98.1% timely response rate and has provided relief in 0% of cases.

156
Total Complaints
98.1%
Timely Response
3.8%
Disputed
0%
Relief Provided
11
States Active
2013
Since

Total complaints

156

Filed since 2013

Timely response

98.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 98.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

United Consumers Inc complaint mix by product

Total complaints: 156

United Consumers Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 156 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 137 complaints (87.8%), resolution 0.0% Debt collection 87.8% Credit reporting,: 19 complaints (12.2%), resolution 0.0% Credit reporting, 12.2%
  • Debt collection 137 87.8% 0% relief
  • Credit reporting, 19 12.2% 0% relief

How United Consumers Inc's 156 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 137
Credit reporting, credit repair services, or other personal consumer reports 19

Top States

State Complaints
VA 64
MD 60
NC 8
DC 8
FL 5
CA 3
NY 2
MN 1
GA 1
PA 1
IL 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 47
Attempts to collect debt not owed 30
Written notification about debt 18
Disclosure verification of debt 15
Communication tactics 11
False statements or representation 10
Incorrect information on your report 9
Problem with a credit reporting company's investigation into an existing problem 8
Improper contact or sharing of info 4
Took or threatened to take negative or legal action 2
Problem with a company's investigation into an existing issue 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 18 100%
2015 22 100%
2016 27 100%
2017 23 100%
2018 24 100%
2019 19 94.7%
2020 10 90%
2021 10 90%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About United Consumers Inc

United Consumers Inc has accumulated 156 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2021-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, United Consumers Inc reports a 98.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Consumers Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does United Consumers Inc have?

United Consumers Inc has received 156 consumer complaints filed with the Consumer Financial Protection Bureau.

Does United Consumers Inc respond to complaints on time?

United Consumers Inc has a 98.1% timely response rate to CFPB complaints.

What is the most common complaint about United Consumers Inc?

The most common issue reported against United Consumers Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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