CFPB · Single-product concentration
United Consumers Inc
187 CFPB complaints · 88.8% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
United Consumers Inc: 88.8% of 187 CFPB complaints sit in "Debt collection". Timely 98.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- +333.3% filings 2013 to 2021
CFPB relief outcome brief
CCDB company united-consumers-inc
0% relief · 98.4% timely · 187 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
United Consumers Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 187 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Consumers Inc complaint mix by product
- Debt collection 166 88.8% – 0% relief
- Credit reporting, 21 11.2% – 0% relief
How United Consumers Inc's 187 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 166 |
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
Concentrated filing states for United Consumers Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 43.9% of this company's filings
United Consumers Inc rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 13
- +333.3% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 82 |
| MD | 65 |
| DC | 10 |
| NC | 8 |
| FL | 8 |
| CA | 4 |
| NY | 2 |
| PA | 1 |
| IL | 1 |
| CO | 1 |
| GA | 1 |
| TX | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 53 |
| Attempts to collect debt not owed | 37 |
| Written notification about debt | 20 |
| False statements or representation | 18 |
| Disclosure verification of debt | 17 |
| Communication tactics | 15 |
| Incorrect information on your report | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Improper contact or sharing of info | 4 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 18 | 100% |
| 2015 | 25 | 100% |
| 2016 | 35 | 100% |
| 2017 | 25 | 100% |
| 2018 | 33 | 100% |
| 2019 | 22 | 95.5% |
| 2020 | 13 | 92.3% |
| 2021 | 13 | 92.3% |
Source: CFPB Consumer Complaint Database
United Consumers Inc filings cluster in one product
United Consumers Inc's 187 logged complaints stay concentrated: only 13 states show a filing. Only 39.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-04-03.
United Consumers Inc answers 98.4% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Consumers Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Consumers Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 187.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Consumers Inc (98.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration