2026 data Public-data reference. official source

United Credit and Collections Inc.

112 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

112 consumer complaints filed with the CFPB

This profile shows United Credit and Collections Inc.'s complaint history from CFPB public records. 112 consumers have filed complaints since 2016. The company has a 98.2% timely response rate and has provided relief in 6.3% of cases.

112
Total Complaints
98.2%
Timely Response
0.9%
Disputed
6.3%
Relief Provided
24
States Active
2016
Since

Total complaints

112

Filed since 2016

Timely response

98.2%

CFPB-tracked response window

Relief rate

6.3%

Closed with monetary or non-monetary relief

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.3%
Industry median

Share closed with monetary or non-monetary relief.

United Credit and Collections Inc. complaint mix by product

Total complaints: 112

United Credit and Collections Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 112 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 92 complaints (82.1%), resolution 6.5% Debt collection 82.1% Credit reporting: 13 complaints (11.6%), resolution 0.0% Credit reporting 11.6% Credit reporting,: 6 complaints (5.4%), resolution 0.0% Consumer Loan: 1 complaints (0.9%), resolution 100.0%
  • Debt collection 92 82.1% 7% relief
  • Credit reporting 13 11.6% 0% relief
  • Credit reporting, 6 5.4% 0% relief
  • Consumer Loan 1 0.9% 100% relief

How United Credit and Collections Inc.'s 112 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 92
Credit reporting or other personal consumer reports 13
Credit reporting, credit repair services, or other personal consumer reports 6
Consumer Loan 1

Top States

State Complaints
MO 21
NC 16
TX 14
SC 9
GA 9
FL 9
PA 7
VA 3
MD 3
IL 3
MN 2
KY 2
NJ 2
CA 2
NY 1
AZ 1
MA 1
WV 1
MS 1
NV 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 32
Written notification about debt 25
False statements or representation 14
Incorrect information on your report 11
Took or threatened to take negative or legal action 10
Improper use of your report 8
Communication tactics 8
Threatened to contact someone or share information improperly 1
Managing the loan or lease 1
Disclosure verification of debt 1
Cont'd attempts collect debt not owed 1

Yearly Trend

Year Complaints Timely
2016 1 0%
2017 6 100%
2018 3 100%
2019 4 100%
2020 4 100%
2021 1 100%
2022 11 100%
2023 15 100%
2024 24 95.8%
2025 36 100%
2026 7 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About United Credit and Collections Inc.

United Credit and Collections Inc. has accumulated 112 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, United Credit and Collections Inc. reports a 98.2% timely-response rate and has closed 93.8% of cases with a written explanation to the consumer. 6.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Credit and Collections Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does United Credit and Collections Inc. have?

United Credit and Collections Inc. has received 112 consumer complaints filed with the Consumer Financial Protection Bureau.

Does United Credit and Collections Inc. respond to complaints on time?

United Credit and Collections Inc. has a 98.2% timely response rate to CFPB complaints.

What is the most common complaint about United Credit and Collections Inc.?

The most common issue reported against United Credit and Collections Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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