CFPB · Single-product concentration

United Credit and Collections Inc.

151 CFPB complaints · 81.5% in "Debt collection" · top issue Attempts to collect debt not owed.

151 CFPB complaints

United Credit and Collections Inc.: 81.5% of 151 CFPB complaints sit in "Debt collection". Timely 98% · relief 8.6%. Allegations, not findings.

  • Single-product concentration
  • +1300% filings 2016 to 2026

CFPB relief outcome brief

CCDB company united-credit-and-collections-inc

8.6% relief · 98% timely · 151 filings · Debt collection

Nearest relief peer: Shermeta Law Group, PLLC (8.6% relief)

United Credit and Collection…8.6%Consumer Financial Services2%Mid-South Adjustment Co., In…0%RockLoans Holdings LLC0.7%Triad Financial Services, In…5.3%
Closed-with-relief % among United Credit and Collections Inc. and nearest filing-volume peers

United Credit and Collections Inc. closes 8.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of United Credit and Collections Inc.'s 151 filings include narrative text

49% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

United Credit and Collections Inc. complaint mix by product

Total complaints: 151

United Credit and Collections Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 151 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 123 complaints (81.5%), resolution 7.3% Debt collection 81.5% Credit reporting: 15 complaints (9.9%), resolution 0.0% Credit reporting 9.9% Credit reporting,: 10 complaints (6.6%), resolution 30.0% Credit reporting, 6.6% Credit card: 2 complaints (1.3%), resolution 0.0% Consumer Loan: 1 complaints (0.7%), resolution 100.0%
  • Debt collection 123 81.5% 7% relief
  • Credit reporting 15 9.9% 0% relief
  • Credit reporting, 10 6.6% 30% relief
  • Credit card 2 1.3% 0% relief
  • Consumer Loan 1 0.7% 100% relief

How United Credit and Collections Inc.'s 151 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 123
Credit reporting or other personal consumer reports 15
Credit reporting, credit repair services, or other personal consumer reports 10
Credit card 2
Consumer Loan 1

Where United Credit and Collections Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MO
18.5% of this company's filings
MO28TX19NC17GA13SC11FL11PA10MD8

United Credit and Collections Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
14
+1300% vs 2016
01020304050 20162017201820192020202120222023202420252026 14

Top States

State Complaints
MO 28
TX 19
NC 17
GA 13
SC 11
FL 11
PA 10
MD 8
IL 6
MN 3
VA 3
NY 3
MS 2
NJ 2
NV 2
MA 2
KY 2
CA 2
NH 1
AZ 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 45
Written notification about debt 30
False statements or representation 23
Took or threatened to take negative or legal action 13
Incorrect information on your report 12
Improper use of your report 10
Communication tactics 8
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing problem 2
Disclosure verification of debt 2
Closing your account 1
Threatened to contact someone or share information improperly 1
Cont'd attempts collect debt not owed 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2016 1 0%
2017 8 100%
2018 4 100%
2019 5 100%
2020 4 100%
2021 5 100%
2022 15 100%
2023 20 100%
2024 30 96.7%
2025 45 97.8%
2026 14 100%

Source: CFPB Consumer Complaint Database

United Credit and Collections Inc. filings cluster in one product

United Credit and Collections Inc.'s 151 logged complaints stay concentrated: only 25 states show a filing. 49% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-07.

United Credit and Collections Inc. answers 98% of complaints inside the CFPB's tracked window and closes 91.4% with a written explanation. 8.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Credit and Collections Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for United Credit and Collections Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for United Credit and Collections Inc. (98% timely; 8.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration