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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
also violates 15 U.S. Code 1692g ( b ) ( FDCPA ) 1
also violates my rights under the XXXX XXXX XXXX XXXX ( XXXX ) and XXXX constitute unfair 1
also violates my rights under the XXXX XXXX XXXX XXXX ( XXXX ) and XXXX constitute unfair 2
also violating the same statutes. On TransUnion 3
also was not a multiple of the usual payment. So I paid again. 1
also where I sent the XXXX of XXXX was not even to the right recipient 1
also with a thick foreign accent ; after placing me on hold several times 1
also with no resolution. I would like some help. I did have a Finance Annalist review my amortization schedule and XXXX 's appropriately 5 years ago and they felt that Greentree with misapplying 1
ALSO WITH NO RESPONSE. Real life criminals got better treatment and more assistance than I did. For Huntington to just turn a blind eye and give a cold shoulder Here 's other complaint on my trust issue with relying on government officials for help. 1
also with them not sending a bill because they could find the account 2
also without my consent or knowledge 1
also without success. To the point I gave up 1
Also XXXX is reporting Date of Last Payment was XX/XX/XXXX and Equifax is reporting Date of Last Payment was XX/XX/XXXX which is another violation of the FCRA! also both agencies have not put the status of the account as In Dispute '' which is a Violation! XXXX has followed the law and deleted this account for inaccurate information while XXXX and Equifax are still reporting this account inaccurately and it should be deleted from my credit report immediately! Also 15 U.S.C. 1681 Section 602 A. States I have a right to Privacy 1
also. 1
AltCap 1
alteration 1
alterations and repairs to the building or structure ; But Your Business Personal Property does not include personal property owned only by a unit-owner Property Not Covered Covered Property does not include : n. Electronic data 1
altered 2
altered products ranging from food 1
Alternative Collections LLC 14
ALTERNATIVE DISPUTE RESOLUTIONS 1
Alternative Finance Company, LLC 1
Alternative Loan Trust XXXX 1
alternative number or any different point of access than the non-functioning phone number. 1
Alternative Resource Services Inc 2
Alternative Revenue Systems, Inc 3
alternatively 2
although 1
although completed through debit and credit transactions are to be considered Cash transactions Per XXXX Website. 1
although even on other sites when you look up their complaints on XXXX you can clearly see they have a XXXX rating and below and many complaints about the same kind of foolishness that we dealt with with this company and worse with a so called Supervisor named 1
although he claims that XXXX XXXX has returned the money to XXXX XXXX. XXXX and XXXX have also suggested I may have been the one who was hacked 1
although he couldnt provide any specific formulas to indicate what percentage of the total value he was charging 1
although he did not indicate just when or how long after payment is received 1
although he has my XXXX tax return. The XXXX tax return is the required documentation which is the most valid information. 1
although he obfuscated some of it for our own personal security reasons. We called to verify the information had been received but have also been told that the team who investigates will likely not accept this as proof of identity since it had been obfuscated. 1
although I agree I shouldnt have been cleared to close 1
although I could be mistaken. I distinctly remember the conversation because I learned directly from the Navient representative that no amount of increase in income will take me off the Structured Rate Program as it will last the life of the loans. I was expressly told that I was lucky because the Structured Rate Program that I was on was only offered to a limited number of borrowers. 1
although I did have over {$2000.00} balance on my account for the first month. FYI 1
although I do need a smaller monthly payment. I then receevd a second email from XXXX regarding the repayment structure for my Line of Credit # XXXX stating that they would review the matter and contact me within 10 days. I believe the loan agreement violates Section 5.16.031 1
although I do not have the claim number unless it is the same claim number as mentioned in the Subject line. 1
although i don't see how that could even be possible. I learned throughout this process that my information was breached and used over the dark web. Please assist me with this issue. American Express has verified an account that I am not responsible for 1
although I failed to write it down 1
Although I had submitted a complete package for making home affordable through XXXX. XXXX indicated your servicer has denied your proposal. ( See Exhibit K 1
although I had verified my identity 1
although I have been made aware that credit reporting of an account has to be uniform in order to be considered accurate. In accordance with the FCRA 3
although I have been paying well above my minimum payments 1
although I have been trying my hardest over the lase decades. Now my only option is to seek help from the financial industry and regulatory authority. 1
although I have sent them.,,Mr. Cooper Group Inc.,CA,XXXXX,,Consent provided,Web,2025-07-29,Closed with explanation,Yes,N/A,14943494 1
although I have the original service agreement that states the promotional period is 12 months that since XXXX incorrectly entered it as 6 months that they can not waive the fees. I have called now 3 times. It was not until I pushed for a supervisor that I was told they DID make an error and that they were waiving the interest on my account. 1
although I know better since I have filed complaints with you before and you have done nothing about it. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.