CFPB · Single-product concentration

St. James Mortgage Corp.

1 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.

1 CFPB complaints

St. James Mortgage Corp.: 100% of 1 CFPB complaints sit in "Mortgage". Timely 0% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2012 to 2012

CFPB relief outcome brief

CCDB company st-james-mortgage-corp

0% relief · 0% timely · 1 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

St. James Mortgage Corp.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among St. James Mortgage Corp. and nearest filing-volume peers

St. James Mortgage Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

St. James Mortgage Corp. has 1 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

St. James Mortgage Corp. complaint mix by product

Total complaints: 1

St. James Mortgage Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1 complaints (100.0%), resolution 0.0% Mortgage 100.0%
  • Mortgage 1 100.0% – 0% relief

How St. James Mortgage Corp.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1

Top States

State Complaints
MI 1

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 1

Yearly Trend

Year Complaints Timely
2012 1 0%

Source: CFPB Consumer Complaint Database

St. James Mortgage Corp. filings cluster in one product

St. James Mortgage Corp.'s 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2012-08-02.

St. James Mortgage Corp. answers 0% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about St. James Mortgage Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for St. James Mortgage Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for St. James Mortgage Corp. (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration