Total complaints
12
Filed since 2021
2026 data Public-data reference. official source
Start Connecting dba USA Student Debt Relief
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows Start Connecting dba USA Student Debt Relief's complaint history from CFPB public records. 12 consumers have filed complaints since 2021. The company has a 91.7% timely response rate and has provided relief in 33.3% of cases.
12
Total Complaints
91.7%
Timely Response
0%
Disputed
33.3%
Relief Provided
8
States Active
2021
Since
Timely response
91.7%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
Timely response rate 91.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 33.3%
Industry median
Share closed with monetary or non-monetary relief.
Start Connecting dba USA Student Debt Relief complaint mix by product
- Student loan 8 66.7% – 25% relief
- Debt collection 2 16.7% – 0% relief
- Money transfer, 1 8.3% – 100% relief
- Debt or 1 8.3% – 100% relief
How Start Connecting dba USA Student Debt Relief's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 8 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| PR | 3 |
| GA | 2 |
| NY | 1 |
| AZ | 1 |
| CA | 1 |
| OH | 1 |
| MN | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 5 |
| False statements or representation | 2 |
| Struggling to repay your loan | 2 |
| Fraud or scam | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Didn't provide services promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 7 | 85.7% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Start Connecting dba USA Student Debt Relief
Start Connecting dba USA Student Debt Relief has accumulated 12 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2024-01-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Start Connecting dba USA Student Debt Relief reports a 91.7% timely-response rate and has closed 66.7% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Start Connecting dba USA Student Debt Relief: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Start Connecting dba USA Student Debt Relief have?
Start Connecting dba USA Student Debt Relief has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Start Connecting dba USA Student Debt Relief respond to complaints on time?
Start Connecting dba USA Student Debt Relief has a 91.7% timely response rate to CFPB complaints.
What is the most common complaint about Start Connecting dba USA Student Debt Relief?
The most common issue reported against Start Connecting dba USA Student Debt Relief is "Dealing with your lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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