Star Loans of Texas, Inc.
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Star Loans of Texas, Inc. complaint mix by product
- Payday loan, 6 27.3% – 0% relief
- Debt collection 6 27.3% – 17% relief
- Credit reporting 5 22.7% – 20% relief
- Payday loan, 4 18.2% – 25% relief
- Credit reporting, 1 4.5% – 0% relief
How Star Loans of Texas, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Payday loan, title loan, or personal loan | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 20 |
| NM | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 5 |
| Problem when making payments | 4 |
| Attempts to collect debt not owed | 4 |
| Incorrect information on your report | 4 |
| Problem with a company's investigation into an existing problem | 2 |
| Improper use of your report | 1 |
| Took or threatened to take negative or legal action | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 7 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Star Loans of Texas, Inc.
Star Loans of Texas, Inc.'s 22 logged complaints stay concentrated: only 3 states show a filing on record. Only 31.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-05-28.
Star Loans of Texas, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Star Loans of Texas, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Star Loans of Texas, Inc. have?
22, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Star Loans of Texas, Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Star Loans of Texas, Inc.?
"Struggling to pay your loan", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.