CFPB · Single-product concentration

Spring Equity LLC

46 CFPB complaints · 71.7% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

46 CFPB complaints

Spring Equity LLC: 71.7% of 46 CFPB complaints sit in "Mortgage". Timely 89.1% · relief 37%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2017 to 2026

CFPB relief outcome brief

CCDB company spring-equity-llc

37% relief · 89.1% timely · 46 filings · Mortgage

Nearest relief peer: Bank of America, National Association (31% relief)

Spring Equity LLC (this)37%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Spring Equity LLC and nearest filing-volume peers

Spring Equity LLC closes 37% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Spring Equity LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (32/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

77 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

37% of complaints closed with relief to the consumer

Timely response

81 / 100 percentile-benchmarked

89.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

32 / 100 percentile-benchmarked

63% of complaints closed with an explanation to the consumer

Most of Spring Equity LLC's 46 filings include narrative text

63% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 89.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 37.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Spring Equity LLC complaint mix by product

Total complaints: 46

Spring Equity LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 46 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 33 complaints (71.7%), resolution 39.4% Mortgage 71.7% Credit reporting: 10 complaints (21.7%), resolution 40.0% Credit reporting 21.7% Credit reporting,: 2 complaints (4.3%), resolution 0.0% Payday loan,: 1 complaints (2.2%), resolution 0.0%
  • Mortgage 33 71.7% – 39% relief
  • Credit reporting 10 21.7% – 40% relief
  • Credit reporting, 2 4.3% – 0% relief
  • Payday loan, 1 2.2% – 0% relief

How Spring Equity LLC's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 33
Credit reporting or other personal consumer reports 10
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, personal loan, or advance loan 1

Where Spring Equity LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
23.9% of this company's filings
CA11FL6MD5WA3PA3TX3VA2AL2

Spring Equity LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2017
024681012 201720192020202120222023202420252026 3

Top States

State Complaints
CA 11
FL 6
MD 5
WA 3
PA 3
TX 3
VA 2
AL 2
NC 2
GA 2
OR 2
IN 1
CO 1
NJ 1
NV 1
KS 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 15
Closing on a mortgage 14
Improper use of your report 10
Trouble during payment process 4
Problem with a company's investigation into an existing problem 2
Problem when making payments 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2019 1 0%
2020 2 0%
2021 6 83.3%
2022 9 100%
2023 8 100%
2024 10 100%
2025 6 100%
2026 3 66.7%

Source: CFPB Consumer Complaint Database

Spring Equity LLC filings cluster in one product

Spring Equity LLC's 46 logged complaints stay concentrated: only 16 states show a filing. 63% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-04-28.

Spring Equity LLC answers 89.1% of complaints inside the CFPB's tracked window and closes 63% with a written explanation. 37% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Spring Equity LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Spring Equity LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Spring Equity LLC (89.1% timely; 37% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration