CFPB · Single-product concentration

Specialized Management Services, Inc.

14 CFPB complaints · 92.9% in "Debt collection" · top issue Written notification about debt.

14 CFPB complaints

Specialized Management Services, Inc.: 92.9% of 14 CFPB complaints sit in "Debt collection". Timely 64.3% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2016 to 2022

CFPB relief outcome brief

CCDB company specialized-management-services-inc

0% relief · 64.3% timely · 14 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Specialized ManagementServices, Inc. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Specialized Management Services, Inc. and nearest filing-volume peers

Specialized Management Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Specialized Management Services, Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

36 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

37 / 100 percentile-benchmarked

64.3% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Specialized Management Services, Inc.'s 14 filings include narrative text

64.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 64.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Specialized Management Services, Inc. complaint mix by product

Total complaints: 14

Specialized Management Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 13 complaints (92.9%), resolution 0.0% Debt collection 92.9% Credit reporting,: 1 complaints (7.1%), resolution 0.0% Credit reporting, 7.1%
  • Debt collection 13 92.9% – 0% relief
  • Credit reporting, 1 7.1% – 0% relief

How Specialized Management Services, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 13
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Specialized Management Services, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MS
64.3% of this company's filings
MS9AL2TX2FL1

Specialized Management Services, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2022
2
0% vs 2016
0.511.522.533.5 2016201720182019202020212022 2

Top States

State Complaints
MS 9
AL 2
TX 2
FL 1

Top Issues

Issue Complaints
Written notification about debt 6
Cont'd attempts collect debt not owed 2
Attempts to collect debt not owed 2
Communication tactics 1
Threatened to contact someone or share information improperly 1
Problem with a credit reporting company's investigation into an existing problem 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2016 2 0%
2017 1 100%
2018 3 33.3%
2019 2 50%
2020 3 100%
2021 1 100%
2022 2 100%

Source: CFPB Consumer Complaint Database

Specialized Management Services, Inc. filings cluster in one product

Specialized Management Services, Inc.'s 14 logged complaints stay concentrated: only 4 states show a filing. 64.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2022-05-02.

Specialized Management Services, Inc. answers 64.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Specialized Management Services, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Specialized Management Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Specialized Management Services, Inc. (64.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration