CFPB · Single-product concentration
Standard Mortgage Corporation
97 CFPB complaints · 85.6% in "Mortgage" · top issue Trouble during payment process.
Standard Mortgage Corporation: 85.6% of 97 CFPB complaints sit in "Mortgage". Timely 96.9% · relief 6.2%. Allegations, not findings.
- Single-product concentration
- +25% filings 2012 to 2026
CFPB relief outcome brief
CCDB company standard-mortgage-corporation
6.2% relief · 96.9% timely · 97 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Pacific Mortgage (6.2% relief)
Standard Mortgage Corporation closes 6.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Standard Mortgage Corporation scores strongest on timely response (95/100 percentile-benchmarked) and weakest on relief provided (29/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
29 / 100 percentile-benchmarked
6.2% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
96.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
89 / 100 percentile-benchmarked
93.8% of complaints closed with an explanation to the consumer
Most of Standard Mortgage Corporation's 97 filings include narrative text
42.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Standard Mortgage Corporation complaint mix by product
- Mortgage 83 85.6% – 7% relief
- Credit reporting 8 8.2% – 0% relief
- Credit reporting, 6 6.2% – 0% relief
How Standard Mortgage Corporation's 97 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 83 |
| Credit reporting or other personal consumer reports | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
Concentrated filing states for Standard Mortgage Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 66% of this company's filings
Standard Mortgage Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +25% vs 2012
Top States
| State | Complaints |
|---|---|
| LA | 64 |
| TX | 10 |
| FL | 7 |
| MS | 5 |
| TN | 2 |
| AR | 1 |
| IN | 1 |
| GA | 1 |
| AL | 1 |
| SC | 1 |
| NM | 1 |
| OK | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 37 |
| Struggling to pay mortgage | 17 |
| Loan servicing, payments, escrow account | 14 |
| Incorrect information on your report | 9 |
| Loan modification,collection,foreclosure | 8 |
| Improper use of your report | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Closing on a mortgage | 1 |
| Unable to get your credit report or credit score | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 50% |
| 2013 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 3 | 66.7% |
| 2016 | 4 | 100% |
| 2017 | 5 | 100% |
| 2018 | 6 | 100% |
| 2019 | 3 | 100% |
| 2020 | 8 | 100% |
| 2021 | 6 | 100% |
| 2022 | 13 | 100% |
| 2023 | 7 | 100% |
| 2024 | 13 | 100% |
| 2025 | 10 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Standard Mortgage Corporation filings cluster in one product
Standard Mortgage Corporation's 97 logged complaints stay concentrated: only 13 states show a filing. 42.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-28.
Standard Mortgage Corporation answers 96.9% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 6.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Standard Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Standard Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 97.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Standard Mortgage Corporation (96.9% timely; 6.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration