2026 data Public-data reference. official source

STANDARD MORTGAGE CORPORATION

77 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

77 consumer complaints filed with the CFPB

This profile shows STANDARD MORTGAGE CORPORATION's complaint history from CFPB public records. 77 consumers have filed complaints since 2012. The company has a 96.1% timely response rate and has provided relief in 6.5% of cases.

77
Total Complaints
96.1%
Timely Response
1.3%
Disputed
6.5%
Relief Provided
9
States Active
2012
Since

Total complaints

77

Filed since 2012

Timely response

96.1%

CFPB-tracked response window

Relief rate

6.5%

Closed with monetary or non-monetary relief

Timely response rate 96.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.5%
Industry median

Share closed with monetary or non-monetary relief.

STANDARD MORTGAGE CORPORATION complaint mix by product

Total complaints: 77

STANDARD MORTGAGE CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 77 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 66 complaints (85.7%), resolution 7.6% Mortgage 85.7% Credit reporting,: 6 complaints (7.8%), resolution 0.0% Credit reporting, 7.8% Credit reporting: 5 complaints (6.5%), resolution 0.0% Credit reporting 6.5%
  • Mortgage 66 85.7% 8% relief
  • Credit reporting, 6 7.8% 0% relief
  • Credit reporting 5 6.5% 0% relief

How STANDARD MORTGAGE CORPORATION's 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 66
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 5

Top States

State Complaints
LA 53
TX 8
FL 6
MS 4
GA 1
SC 1
MO 1
NM 1
TN 1

Top Issues

Issue Complaints
Trouble during payment process 24
Struggling to pay mortgage 15
Loan servicing, payments, escrow account 13
Loan modification,collection,foreclosure 8
Incorrect information on your report 7
Problem with a credit reporting company's investigation into an existing problem 4
Improper use of your report 3
Closing on a mortgage 1
Unable to get your credit report or credit score 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2012 4 50%
2013 3 100%
2014 7 100%
2015 3 66.7%
2016 4 100%
2017 3 100%
2018 4 100%
2019 3 100%
2020 5 100%
2021 6 100%
2022 11 100%
2023 7 100%
2024 8 100%
2025 6 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About STANDARD MORTGAGE CORPORATION

STANDARD MORTGAGE CORPORATION has accumulated 77 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 21 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-17, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, STANDARD MORTGAGE CORPORATION reports a 96.1% timely-response rate and has closed 93.5% of cases with a written explanation to the consumer. 6.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating STANDARD MORTGAGE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does STANDARD MORTGAGE CORPORATION have?

STANDARD MORTGAGE CORPORATION has received 77 consumer complaints filed with the Consumer Financial Protection Bureau.

Does STANDARD MORTGAGE CORPORATION respond to complaints on time?

STANDARD MORTGAGE CORPORATION has a 96.1% timely response rate to CFPB complaints.

What is the most common complaint about STANDARD MORTGAGE CORPORATION?

The most common issue reported against STANDARD MORTGAGE CORPORATION is "Trouble during payment process" in the "Mortgage" product category.

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