CFPB · Single-product concentration

Specialized Collection Systems, Inc.

114 CFPB complaints · 70.2% in "Debt collection" · top issue Attempts to collect debt not owed.

114 CFPB complaints

Specialized Collection Systems, Inc.: 70.2% of 114 CFPB complaints sit in "Debt collection". Timely 88.6% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -62.2% filings 2022 to 2026

CFPB relief outcome brief

CCDB company specialized-collection-systems-inc

0% relief · 88.6% timely · 114 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Specialized CollectionSystems, Inc. (this)0%Augusta Collection Agency,Inc.7%Escallate, LLC0%Global Recovery Group4.4%Bill.Com, LLC0.9%
Closed-with-relief % among Specialized Collection Systems, Inc. and nearest filing-volume peers

Specialized Collection Systems, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Specialized Collection Systems, Inc. scores strongest on closed with explanation (90/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

47 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

80 / 100 percentile-benchmarked

88.6% of complaints answered inside the CFPB 15-day window

Closed with explanation

90 / 100 percentile-benchmarked

94.7% of complaints closed with an explanation to the consumer

How 114 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 88.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Specialized Collection Systems, Inc. complaint mix by product

Total complaints: 114

Specialized Collection Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 114 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 80 complaints (70.2%), resolution 0.0% Debt collection 70.2% Credit reporting: 17 complaints (14.9%), resolution 0.0% Credit reporting 14.9% Credit reporting,: 15 complaints (13.2%), resolution 0.0% Credit reporting, 13.2% Credit card: 1 complaints (0.9%), resolution 0.0% Payday loan,: 1 complaints (0.9%), resolution 0.0%
  • Debt collection 80 70.2% – 0% relief
  • Credit reporting 17 14.9% – 0% relief
  • Credit reporting, 15 13.2% – 0% relief
  • Credit card 1 0.9% – 0% relief
  • Payday loan, 1 0.9% – 0% relief

How Specialized Collection Systems, Inc.'s 114 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 80
Credit reporting or other personal consumer reports 17
Credit reporting, credit repair services, or other personal consumer reports 15
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1

Concentrated filing states for Specialized Collection Systems, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
86.8% of this company's filings
TX99AL3CA3GA2WA2LA1NC1FL1

Specialized Collection Systems, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
14
-62.2% vs 2022
10203040 20222023202420252026 14

Top States

State Complaints
TX 99
AL 3
CA 3
GA 2
WA 2
LA 1
NC 1
FL 1
KY 1
MO 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 33
Written notification about debt 29
Incorrect information on your report 18
Improper use of your report 10
Took or threatened to take negative or legal action 10
False statements or representation 4
Problem with a company's investigation into an existing problem 4
Communication tactics 3
Electronic communications 1
Getting a line of credit 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2022 37 100%
2023 14 85.7%
2024 19 100%
2025 30 76.7%
2026 14 71.4%

Source: CFPB Consumer Complaint Database

Specialized Collection Systems, Inc. filings cluster in one product

Specialized Collection Systems, Inc.'s 114 logged complaints stay concentrated: only 10 states show a filing. Only 38.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-06-02.

Specialized Collection Systems, Inc. answers 88.6% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Specialized Collection Systems, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Specialized Collection Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Specialized Collection Systems, Inc. (88.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration