CFPB · Single-product concentration
Springer Collections Inc.
23 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.
Springer Collections Inc.: 100% of 23 CFPB complaints sit in "Debt collection". Timely 69.6% · relief 4.3%. Allegations, not findings.
- Single-product concentration
- -50% filings 2015 to 2021
CFPB relief outcome brief
CCDB company springer-collections-inc
4.3% relief · 69.6% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: Westcreek Financial (4.3% relief)
Springer Collections Inc. closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Springer Collections Inc. scores strongest on closed with explanation (52/100 percentile-benchmarked) and weakest on relief provided (20/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
20 / 100 percentile-benchmarked
4.3% of complaints closed with relief to the consumer
Timely response
47 / 100 percentile-benchmarked
69.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
52 / 100 percentile-benchmarked
73.9% of complaints closed with an explanation to the consumer
Most of Springer Collections Inc.'s 23 filings include narrative text
60.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Springer Collections Inc. complaint mix by product
- Debt collection 23 100.0% – 4% relief
How Springer Collections Inc.'s 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
Concentrated filing states for Springer Collections Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 73.9% of this company's filings
Springer Collections Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| MN | 17 |
| TX | 2 |
| OH | 1 |
| AZ | 1 |
| OR | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Cont'd attempts collect debt not owed | 6 |
| Communication tactics | 2 |
| Disclosure verification of debt | 1 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
| Took or threatened to take negative or legal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 25% |
| 2016 | 4 | 100% |
| 2017 | 4 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 5 | 60% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Springer Collections Inc. filings cluster in one product
Springer Collections Inc.'s 23 logged complaints stay concentrated: only 6 states show a filing. 60.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-04-11.
Springer Collections Inc. answers 69.6% of complaints inside the CFPB's tracked window and closes 73.9% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Springer Collections Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Springer Collections Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 69.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Springer Collections Inc. (69.6% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration