CFPB · Single-product concentration
Ssrm
7 CFPB complaints · 85.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Ssrm: 85.7% of 7 CFPB complaints sit in "Debt collection". Timely 28.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2024 to 2026
CFPB relief outcome brief
CCDB company ssrm
0% relief · 28.6% timely · 7 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Ssrm closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Ssrm has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ssrm complaint mix by product
- Debt collection 6 85.7% – 0% relief
- Credit reporting 1 14.3% – 0% relief
How Ssrm's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Ssrm
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 71.4% of this company's filings
Ssrm falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2024
Top States
| State | Complaints |
|---|---|
| LA | 5 |
| MS | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 3 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 2 | 100% |
| 2025 | 4 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Ssrm filings cluster in one product
Ssrm's 7 logged complaints stay concentrated: only 3 states show a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-04-18.
Ssrm answers 28.6% of complaints inside the CFPB's tracked window and closes 28.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ssrm.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ssrm: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 28.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ssrm (28.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration