CFPB · Single-product concentration

SRA Associates, Inc.

92 CFPB complaints · 91.3% in "Debt collection" · top issue Communication tactics.

92 CFPB complaints

SRA Associates, Inc.: 91.3% of 92 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +40% filings 2013 to 2021

CFPB relief outcome brief

CCDB company sra-associates-inc

0% relief · 100% timely · 92 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

SRA Associates, Inc. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among SRA Associates, Inc. and nearest filing-volume peers

SRA Associates, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

SRA Associates, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 92 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

SRA Associates, Inc. complaint mix by product

Total complaints: 92

SRA Associates, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 92 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 84 complaints (91.3%), resolution 0.0% Debt collection 91.3% Consumer Loan: 2 complaints (2.2%), resolution 0.0% Credit reporting,: 2 complaints (2.2%), resolution 0.0% Vehicle loan: 2 complaints (2.2%), resolution 0.0% Mortgage: 1 complaints (1.1%), resolution 0.0% Student loan: 1 complaints (1.1%), resolution 0.0%
  • Debt collection 84 91.3% – 0% relief
  • Consumer Loan 2 2.2% – 0% relief
  • Credit reporting, 2 2.2% – 0% relief
  • Vehicle loan 2 2.2% – 0% relief
  • Mortgage 1 1.1% – 0% relief
  • Student loan 1 1.1% – 0% relief

How SRA Associates, Inc.'s 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 84
Consumer Loan 2
Credit reporting, credit repair services, or other personal consumer reports 2
Vehicle loan or lease 2
Mortgage 1
Student loan 1

Where SRA Associates, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
14.1% of this company's filings
CA13NJ12FL9NY7TX6NC5MA4PA4

SRA Associates, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2021
7
+40% vs 2013
05101520 201320142015201620172018201920202021 7

Top States

State Complaints
CA 13
NJ 12
FL 9
NY 7
TX 6
NC 5
MA 4
PA 4
GA 4
MD 3
OH 3
DC 2
AR 2
NV 2
MI 2
IL 2
WA 1
AZ 1
VA 1
TN 1

Top Issues

Issue Complaints
Communication tactics 15
Attempts to collect debt not owed 15
Written notification about debt 14
Cont'd attempts collect debt not owed 11
False statements or representation 7
Disclosure verification of debt 5
Took or threatened to take negative or legal action 5
Threatened to contact someone or share information improperly 5
Taking/threatening an illegal action 4
Improper contact or sharing of info 3
Problems when you are unable to pay 1
Application, originator, mortgage broker 1
Managing the loan or lease 1
Dealing with my lender or servicer 1
Incorrect information on your report 1
Problems at the end of the loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 13 100%
2015 11 100%
2016 8 100%
2017 12 100%
2018 17 100%
2019 11 100%
2020 8 100%
2021 7 100%

Source: CFPB Consumer Complaint Database

SRA Associates, Inc. filings cluster in one product

SRA Associates, Inc.'s 92 logged complaints stay concentrated: only 26 states show a filing. Only 29.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-06-09.

SRA Associates, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SRA Associates, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for SRA Associates, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for SRA Associates, Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration