CFPB · Diversified product mix
Splash Financial, Inc.
27 CFPB complaints · diversified mix (top product 33.3%) · top issue Improper use of your report.
Splash Financial, Inc.: top product "Credit reporting or other personal consumer reports" is only 33.3% of 27 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.
- Diversified product mix
- +200% filings 2020 to 2026
CFPB relief outcome brief
CCDB company splash-financial-inc
0% relief · 100% timely · 27 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Splash Financial, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Splash Financial, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
93 / 100 percentile-benchmarked
96.3% of complaints closed with an explanation to the consumer
Most of Splash Financial, Inc.'s 27 filings include narrative text
40.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Splash Financial, Inc. complaint mix by product
- Credit reporting 9 33.3% – 0% relief
- Student loan 8 29.6% – 0% relief
- Payday loan, 7 25.9% – 0% relief
- Credit reporting, 2 7.4% – 0% relief
- Debt collection 1 3.7% – 0% relief
How Splash Financial, Inc.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Student loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 1 |
Where Splash Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.8% of this company's filings
Splash Financial, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +200% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| NJ | 4 |
| MA | 4 |
| TN | 2 |
| WA | 2 |
| NY | 2 |
| MI | 2 |
| DC | 1 |
| OH | 1 |
| NV | 1 |
| IN | 1 |
| PA | 1 |
| TX | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 6 |
| Dealing with your lender or servicer | 5 |
| Problem with a company's investigation into an existing problem | 3 |
| Incorrect information on your report | 3 |
| Getting a loan | 3 |
| Getting the loan | 2 |
| Getting a line of credit | 2 |
| Communication tactics | 1 |
| Struggling to pay your loan | 1 |
| Problem with additional add-on products or services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 5 | 100% |
| 2024 | 4 | 100% |
| 2025 | 5 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
Splash Financial, Inc. spreads across product buckets
Splash Financial, Inc.'s 27 logged complaints stay concentrated: only 14 states show a filing. 40.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-05.
Splash Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Splash Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Splash Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Splash Financial, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix