2026 data Public-data reference. official source

Companies: U

Companies starting with U that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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1.3K companies starting with "U"

Showing 101–150 of 1.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
Unapplied Payment 1
unapplied payments 1
Unapplied Payments 1
unapplied. After 2 months of this happening 1
unauthenticated 4
unauthorized 12
UNAUTHORIZED 2
unauthorized access to my credit report under false pretenses a violation under 15 USC 1681q 1
unauthorized access to my IRS tax data raises serious concerns regarding potential identity theft 1
unauthorized activity or identity misuse occurred without any notification to me. 1
unauthorized and fraudulent credit reporting on my Experian credit report 1
unauthorized change of POD beneficiary 1
unauthorized charges totaling $ XXXX 2
unauthorized data. 3
unauthorized fraudulent charge ) on my account. After that XXXX XXXX cancelled my card at my request and issued a new one with a new account number. So again 1
unauthorized hard inquiries remain on my file 2
unauthorized holds 1
unauthorized inquiries 15
unauthorized inquiries were conducted by XXXX XXXX 3
unauthorized payments 1
unauthorized purchases 1
unauthorized text message screenshots 2
unauthorized transfer of personal information 1
unauthorized use 1
unauthorized use. This is bad faith to consumers. HOW do my charges 1
unaware of my loan history 1
unaware students and parents ... ) 1
unaware that it was frozen. 1
unaware that the laws provided a cause of actions against the [ se ] Defendant [ s ]. 1
unaware that those Certificates actually carried a severe risk of loss and carried inadequate credit enhancement. XXXX. Since the issuance of the Certificates 1
unaware that XXXX had terminated XX/XX/XXXX 1
Unbank Company, LLC 2
UnBanked 8
unbeknownst to me. 3
unbeknownst to me. I asked XXXX if she could contact XXXX XXXX to obtain the missing repayment plan for my file so things could get corrected and I wouldn't be in danger of foreclosure. XXXX said she can not do that. That I would need to do that and then send Bayview a copy of the agreement I had with XXXX XXXX to Bayview 's email : XXXX. My conversation w/ XXXX was at XXXX XXXX. I called again to speak with someone who would be more helpful than XXXX 1
Unbelievable! 1
unbroken 1
uncaring 2
uncaring and unhelpful. I hung up and I'm now back to CFPB to assist me in getting funds on this card. This has been the worst experience 1
Unchained Capital, Inc. 1
unclean hands 1
unclear on what basis. 4
unconfirmed 3
unconscionable and downright criminal to treat consumers in this way. The ill-gotten money keeps multiplying exponentially by defrauding consumers under the guise of residual interest and fees and I am absolutely appalled by this treatment. 1
uncontestable proof that she was who she claimed she was. She said she understood what I was saying but was unwilling to prove her identity. 1
undated late payments 3
undated robosigned signature of XXXX XXXX. XXXX XXXX XXXX wrongfully foreclosed upon here in Colorado and in violation of several laws. 1
undefined 1
undeniably proves that this incident is a case of identity theft 1
under 4

About this letter-indexed view

This page lists every company beginning with the letter U that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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