CFPB · Single-product concentration

USForex Inc.

20 CFPB complaints · 75% in "Money transfer, virtual currency, or money service" · top issue Money was not available when promised.

20 CFPB complaints

USForex Inc.: 75% of 20 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 70% · relief 15%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2026

CFPB relief outcome brief

CCDB company usforex-inc

15% relief · 70% timely · 20 filings · Money transfer, virtual currency, or money service

Nearest relief peer: WorldRemit Corp. (15.1% relief)

USForex Inc. (this)15%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among USForex Inc. and nearest filing-volume peers

USForex Inc. closes 15% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of USForex Inc.'s 20 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 70.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

USForex Inc. complaint mix by product

Total complaints: 20

USForex Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 15 complaints (75.0%), resolution 13.3% Money transfer, 75.0% Money transfers: 4 complaints (20.0%), resolution 25.0% Money transfers 20.0% Checking or: 1 complaints (5.0%), resolution 0.0%
  • Money transfer, 15 75.0% 13% relief
  • Money transfers 4 20.0% 25% relief
  • Checking or 1 5.0% 0% relief

How USForex Inc.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 15
Money transfers 4
Checking or savings account 1

Where USForex Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
15% of this company's filings
CA3FL2TX2NY2NJ2WI1CO1IL1

USForex Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
3
0% vs 2015
012345 201520172019202120222023202420252026 3

Top States

State Complaints
CA 3
FL 2
TX 2
NY 2
NJ 2
WI 1
CO 1
IL 1
WA 1
VA 1
MD 1
MA 1
VT 1

Top Issues

Issue Complaints
Money was not available when promised 11
Fraud or scam 3
Other transaction issues 2
Confusing or misleading advertising or marketing 1
Managing an account 1
Other transaction problem 1
Other service problem 1

Yearly Trend

Year Complaints Timely
2015 3 100%
2017 1 100%
2019 1 100%
2021 3 100%
2022 2 0%
2023 2 0%
2024 4 50%
2025 1 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

USForex Inc. filings cluster in one product

USForex Inc.'s 20 logged complaints stay concentrated: only 13 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-29.

USForex Inc. answers 70% of complaints inside the CFPB's tracked window and closes 85% with a written explanation. 15% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about USForex Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for USForex Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for USForex Inc. (70% timely; 15% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration