USA Service Finance LLC
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
USA Service Finance LLC complaint mix by product
- Credit reporting, 9 42.9% – 0% relief
- Debt collection 8 38.1% – 13% relief
- Payday loan, 3 14.3% – 0% relief
- Consumer Loan 1 4.8% – 0% relief
How USA Service Finance LLC's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Debt collection | 8 |
| Payday loan, title loan, or personal loan | 3 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 3 |
| CA | 3 |
| OH | 2 |
| KY | 2 |
| NC | 2 |
| TX | 2 |
| VA | 2 |
| GA | 1 |
| TN | 1 |
| AK | 1 |
| HI | 1 |
| AE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Incorrect information on your report | 3 |
| False statements or representation | 2 |
| Charged fees or interest you didn't expect | 2 |
| Taking out the loan or lease | 1 |
| Took or threatened to take negative or legal action | 1 |
| Improper use of your report | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 50% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 8 | 100% |
| 2023 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About USA Service Finance LLC
USA Service Finance LLC's 21 logged complaints stay concentrated: only 12 states show a filing on record. 52.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2023-09-20.
USA Service Finance LLC answers 95.2% of complaints inside the CFPB's tracked window and closes 95.2% with a written explanation. 4.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about USA Service Finance LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does USA Service Finance LLC have?
21, per the CFPB's public complaint count for this company (see the full breakdown above).
Does USA Service Finance LLC respond to complaints on time?
95.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about USA Service Finance LLC?
"Written notification about debt", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.