CFPB · Single-product concentration
USI Solutions Inc.
131 CFPB complaints · 97.7% in "Debt collection" · top issue Attempts to collect debt not owed.
USI Solutions Inc.: 97.7% of 131 CFPB complaints sit in "Debt collection". Timely 96.9% · relief 2.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2025
CFPB relief outcome brief
CCDB company usi-solutions-inc
2.3% relief · 96.9% timely · 131 filings · Debt collection
Same-product relief peers
Nearest relief peer: Tidewater Finance Company, Inc. (2.3% relief)
USI Solutions Inc. closes 2.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of USI Solutions Inc.'s 131 filings include narrative text
57.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
USI Solutions Inc. complaint mix by product
- Debt collection 128 97.7% – 2% relief
- Consumer Loan 1 0.8% – 0% relief
- Student loan 1 0.8% – 100% relief
- Payday loan 1 0.8% – 0% relief
How USI Solutions Inc.'s 131 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 128 |
| Consumer Loan | 1 |
| Student loan | 1 |
| Payday loan | 1 |
Where USI Solutions Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 11.5% of this company's filings
USI Solutions Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 15 |
| NY | 13 |
| CA | 12 |
| VA | 8 |
| PA | 8 |
| FL | 7 |
| NJ | 7 |
| IL | 5 |
| GA | 4 |
| LA | 4 |
| MD | 4 |
| CO | 4 |
| DC | 3 |
| TN | 3 |
| MN | 2 |
| OK | 2 |
| KY | 2 |
| MI | 2 |
| MA | 2 |
| MO | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 62 |
| Communication tactics | 21 |
| Cont'd attempts collect debt not owed | 13 |
| Written notification about debt | 10 |
| Took or threatened to take negative or legal action | 8 |
| False statements or representation | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Taking/threatening an illegal action | 2 |
| Managing the loan or lease | 1 |
| Dealing with my lender or servicer | 1 |
| Improper contact or sharing of info | 1 |
| Can't contact lender | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 12 | 100% |
| 2017 | 19 | 100% |
| 2018 | 19 | 94.7% |
| 2019 | 38 | 100% |
| 2020 | 27 | 100% |
| 2021 | 13 | 92.3% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
USI Solutions Inc. filings cluster in one product
USI Solutions Inc.'s 131 logged complaints stay concentrated: only 38 states show a filing. 57.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-11-24.
USI Solutions Inc. answers 96.9% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 2.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about USI Solutions Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for USI Solutions Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 131.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for USI Solutions Inc. (96.9% timely; 2.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration