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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
A PLAINSCAPITAL COMPANY,CA,92563,,Consent provided,Web,2017-09-06,Closed with explanation,Yes,N/A,2659598 1
A PLAINSCAPITAL COMPANY,NC,27540,,Consent provided,Web,2017-06-18,Closed with explanation,Yes,N/A,2535451 1
a plaintiff must show that a person acting under color of any state statute 1
a PNC employee placed a call to the Bank XXXX XXXX 1
a police report 4
A police report 1
a police report : XXXX ( case number issued XX/XX/XXXX by XXXX XXXX XXXX ) my prompt action protects me under XXXX XXXX liability. In spite of the evidence submited my dispute was denied within XXXX hours ( claim denied XX/XX/XXXX ) which i believe is a failure to investigate fraud as the account take over was clearly recognized with a fraud agent and account specialist and went overlooked likely by an automated system. on XX/XX/XXXX i called and requested a reinvestigation due to new evidence that was not available during the initial 24hrs it was denied. My claim was reopened and XXXX the agent i filed my appeal with took my statement and verified my new evidence successfully submitted ( new evidence included a timeline 1
a police report was filed with the XXXX County Sheriff 's Department 1
a policy reference number of XXXX 1
a pop-up came up which is still on your site offering XXXX0 percent off on your purchase is you open a credit card. I applied and received the credit card but the XXXX percent off is not showing up. Will you update my balance applying the XXXX percent off. Thanks you. Please send an email when applied so that I might pay my bill. Now the site is saying my message could not be sent and for me to call the XXXX number that I have already tired tonight. XXXX XXXX From : You Sent : Tuesday 1
a portion of which I have already paid. 1
a position I had held for 3 months prior. My only previous employment was a one-year job as a XXXX at an XXXX XXXX during my Freshman/Sophomore years in high school. 1
a practice prohibited by FCRA 1681c. These discrepancies not only misrepresent the status of the debt but also may create unwarranted negative impacts on the consumers creditworthiness. 2
a practice where multiple lenders access a consumers report without clear permission. Under FCRA 604 ( a ) ( 2 ) 3
a practice which I am sure they realize is time consuming and likely leads to errors they can take advantage of. Attempting to collect obviously invalid debt 1
a practice which violated the terms of our contract. 1
a preconceived image of retirement assigned to me merely because I spoke of retiring in conjunction with buying a second homea decision that those with the financial means to do so routinely make every day without being subjected to the age bias that is evident in this case. I believe that I am being discriminated against as a consumer at retirement age. My loan denial appears based on a perception about a future prospect of retirement and not on any documented evidence of future retirement as a fait accompli and its associated reduction in income. By not providing me access to the underwriters to discuss this issue and by making a decision that privileged hearsay over documented factual evidence of creditworthiness and financial stability solicited from me 1
a predatory practicewhere the burden falls unfairly on the consumer. 1
a preexisting claim ; ( 3 ) by accepting delivery under a preexisting contract for purchase ; or ( 4 ) in return for any consideration sufficient to support a simple contract. 1
a preexisting claim ; ( 3 ) by accepting delivery under a preexisting contract for purchase ; or ( 4 ) in return for any consideration sufficient to support a simple contract.,,VW Credit,OK,XXXXX,,Consent provided,Web,2021-10-22,Closed with explanation,Yes,N/A,4836455 1
a previous related Account or our relationship ( called Claims ). 2
a previous supervisor I spoke with on XX/XX/XXXX who could see the transmittal report and gave her the extension number and she said 1
A PRINTOUT OF A BILL AND OR PROOF OF ACQUISITION OF A DEBT AND ITEMIZED DOCUMENTS ) does not 1
A PRIVATE CORPORATION IN XXXX XXXX MICHIGAN? 1
a privileged system that emphasizes the privilege of mobility and being mobile to access these HYSAs ; without the privilege of being mobile 1
A procedural failure by Chase in issuing a card I never requested Under regulation E 1
a process complicated by Bank of America 's refusal to accept transfers into accounts under my husband 's name. 1
a product swap is not an application and would have retained the same credit line. 1
A Professional Corporation XXXX XXXX XXXX XXXX 1
A Professional Law Corporation,LA,70118,,Consent provided,Web,2025-10-23,Closed with explanation,Yes,N/A,16791094 1
a proof of address form 1
a proof of assignment 2
a proper investigation was never completed. 1
a properly filed UCC-1 statement establishes priority of interest 1
a prosecutor must be able to establish that : The defendant committed one of the forgery acts listed above AND He or she acted with the specific intent to defraud someone else or an institution 2. Related Offenses Other similar or related offenses include : Offering or Preparing False Evidence California Penal Code Section 132 PC and California Penal Code Section 134 PC Presenting False Written Evidence is a crime under California Penal Code Section 132 PC and the broader offense of Preparing False Evidence is a crime pursuant to California Penal Code Section 134 PC. 1
a protocol which I found non-transparent and unreasonably burdensome. 1
a provider 1
A purchase agreement A complete and itemized accounting of the alleged balance Proof of ownership and their legal right to collect or sue on the debt 1
a purchase and return need to occur in different billing cycles to *not* reduce a promotional balance. 1
a random vendor where the fraudulent charge was made 1
a real agency is taking interest 1
a reasonable borrower 1
a reasonable fee could be added to the loan without making people spent almost a year of premium to get it removed.,,JPMORGAN CHASE & CO.,AZ,85375,Older American,Consent provided,Web,2016-07-18,Closed with explanation,Yes,No,2016907 1
a reasonable investigation 3
a reasonable investigation is required 1
a reasonable reinvestigation requires documented verification 3
a recall is applicable. 2
a recent formation in the financial oversight industry. 1
a recent negative account was added which was immediately disputed and this particular agency issued a corrective letter to expunge/delete my records from all XXXX credit bureaus. The letter is attached to this complaint. This decision was made blindly 1
a recent payment of XXXX dollars which was a tro ( XXXX XXXX XXXX ) .Now they have received a XXXX XXXX XXXX of XXXX dollars ( attached as evidence ) and say I have a collection balance of XXXX dollars as of XXXX XXXX .The d ate of the XXXX dollar payment was XXXX The l etter says allow several weeks for Dept. of Education to XXXX .They hav e received and today verified '' the false information on my credit report.Today is XXXX XXXX 2017.YOU MUST ALSO DELETE THIS ACCOUNT ACCORDING TO FCRA for accuracy of furnishers. YOU CAN DO THE MATH XXXX ; THE AMOUNT OF THE DEBT WAS XXXX ACCORDING TO THE REPORT.AFTER ALL THIS 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.