Informative Research
226 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Informative Research complaint mix by product
- Credit reporting, 121 53.5% – 0% relief
- Credit reporting 88 38.9% – 0% relief
- Credit reporting 8 3.5% – 0% relief
- Mortgage 7 3.1% – 0% relief
- Debt or 1 0.4% – 0% relief
- Debt collection 1 0.4% – 0% relief
How Informative Research's 226 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 121 |
| Credit reporting or other personal consumer reports | 88 |
| Credit reporting | 8 |
| Mortgage | 7 |
| Debt or credit management | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 34 |
| GA | 31 |
| CA | 27 |
| IL | 16 |
| FL | 13 |
| PA | 10 |
| AL | 9 |
| VA | 8 |
| MS | 8 |
| NV | 8 |
| NC | 7 |
| SC | 6 |
| MD | 4 |
| WA | 4 |
| NY | 3 |
| TN | 3 |
| NJ | 3 |
| AZ | 3 |
| MI | 3 |
| KS | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 157 |
| Incorrect information on your report | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 10 |
| Incorrect information on credit report | 7 |
| Problem with a company's investigation into an existing problem | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Unable to get your credit report or credit score | 2 |
| Problem with fraud alerts or security freezes | 2 |
| Identity theft protection or other monitoring services | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Credit reporting company's investigation | 1 |
| Credit decision / Underwriting | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 4 | 100% |
| 2017 | 10 | 100% |
| 2018 | 19 | 100% |
| 2019 | 17 | 100% |
| 2020 | 12 | 100% |
| 2021 | 22 | 100% |
| 2022 | 26 | 100% |
| 2023 | 33 | 100% |
| 2024 | 31 | 100% |
| 2025 | 36 | 100% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Informative Research
Informative Research's 226 logged complaints stay concentrated: only 36 states show a filing on record. 42% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-11.
Informative Research answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Informative Research.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Informative Research have?
226, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Informative Research respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Informative Research?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.