CFPB · Narrative-heavy record
Infinity Capital Group
10 CFPB complaints · 40% with narratives · top issue Attempts to collect debt not owed.
Infinity Capital Group: 40% of 10 filings include consumer narratives. Timely 30% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2015 to 2022
CFPB relief outcome brief
CCDB company infinity-capital-group
0% relief · 30% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Infinity Capital Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Infinity Capital Group scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
30% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
30% of complaints closed with an explanation to the consumer
Most of Infinity Capital Group's 10 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Infinity Capital Group complaint mix by product
- Debt collection 5 50.0% – 0% relief
- Vehicle loan 2 20.0% – 0% relief
- Consumer Loan 1 10.0% – 0% relief
- Mortgage 1 10.0% – 0% relief
- Credit reporting, 1 10.0% – 0% relief
How Infinity Capital Group's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
| Mortgage | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Infinity Capital Group
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 50% of this company's filings
Infinity Capital Group complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| FL | 2 |
| TX | 1 |
| WI | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 3 |
| Getting a loan or lease | 2 |
| Disclosure verification of debt | 1 |
| Taking out the loan or lease | 1 |
| Trouble during payment process | 1 |
| Communication tactics | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2017 | 2 | 100% |
| 2019 | 2 | 0% |
| 2020 | 1 | 0% |
| 2021 | 3 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Infinity Capital Group's narrative-rich complaint ledger
Infinity Capital Group's 10 logged complaints stay concentrated: only 5 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-02-14.
Infinity Capital Group answers 30% of complaints inside the CFPB's tracked window and closes 30% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Infinity Capital Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Infinity Capital Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 30%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Infinity Capital Group (30% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record