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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
15 USC 1681o and a violation of 15 USC 1692c- you are acting in capacity of a debt collector when you communicate/ advertise my transaction history. 7
15 USC 1681o and a violation of 15 USC 1692c- you are acting in capacity of a debt collector when you communicate/ advertise my transaction history. You ( DEPT OF EDUCATION/ XXXX ) are in violation of Family Educational Rights and Privacy Act ( FERPA ) ( 20 U.S.C . 1232g ; 34 CFR Part 99 ). This Federal law protects the privacy of my student education records. I signed a privacy form 1
15 USC 1681o and a violation of 15 USC 1692c- you are acting in capacity of a debt collector when you communicate/ advertise my transaction history. You ( DEPT OF EDUCATIONXXXX XXXX ) are in violation of Family Educational Rights and Privacy Act ( FERPA ) ( 20 U.S.C . 1232g ; 34 CFR Part 99 ). This Federal law protects the privacy of my student education records. I signed a privacy form 1
15 USC 1681o and a violation of 15 USC 1692c- you are acting in capacity of a debt collector when you communicate/ advertise my transaction history. You ( DEPT OF EDUCATIONXXXX XXXX ) are in violation of Family Educational Rights and Privacy Act ( FERPA ) ( 20 U.S.C . 1232g ; 34 CFR Part 99 ). This Federal law protects the privacy of my student education records. I signed a privacy form 2
15 USC 1681s-2 ( a ) ( 1 ) ( e ) ( ii ). 4
15 USC 1681s-2 ( b ) 1
15 USC 1681s2. 15 USC 168115 1
15 USC 1691 1
15 USC 1691e . 1
15 USC 1692 1
15 USC 1692 ( c ) Communication in connection with debt collection and 15 USC 1692 ( b ) Acquisition of location information. 1
15 usc 1692 ( k ) 1
15 USC 1692a ( ABUSIVE PRACTICES ) 3
15 USC 1692a Sec. 803 ( 6 ) ; therefore 3
15 USC 1692a1. It is your duty to honor this instrument for payment 1
15 usc 1692b. Each violation is up to {$1000.00} fine per violation according to 15 usc 1692k ( a ) ( 2 ) ( a ). 1
15 USC 1692c 1
15 USC 1692d ( 2 ) 2
15 USC 1692D ( 2 ) 1
15 USC 1692d 805 1
15 usc 1692e ( 11 ). 15 usc 6802 ( b ) 1
15 USC 1692e ( 4 ) 1
15 USC 1692f 3
15 USC 1692f 808. Unfair practices 4
15 USC 1692f and many more which has been outlined in an Affidavit of Truth that was sent to them and delivered with a signed return receipt as proof of delivery. 1
15 USC 1692f and many more which has outlined in an Affidavit of Truth that was sent to them and delivered XX/XX/XXXX 1
15 USC 1692g Sec. 809 ( a ) and ( b ) which states that you must supply the following information : Information About the Debt and About the Creditor Within XXXX days after the initial communication with a consumer in connection with the collection of any debt 1
15 USC 1692g Sec. 809 ( b ) / and Motor Vehicle Warranty Rights Act Authored By : Governor 's Office of Consumer Affairs : The Governor 's Office of Consumer Affairs administers Georgia 's Motor Vehicle Warranty Rights Act 1
15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. 2
15 USC 1692g Sec. 809 { b } that your claim is disputed 1
15 USC 1692g Sec. 809 { b } that your claim is disputed and validation is requested. This is NOT a request for verification or proof of my mailing address 1
15 USC 1692g validation is requested from XXXX XXXX XXXX XXXX,,EQUIFAX 1
15 USC 1692g. If this report is not updated immediately to the 3 major Credit Bureaus 1
15 USC 1692k. 2
15 USC 193o-1 1
15 USC 6508 6
15 USC 6801 2
15 USC 6801 emphasizes the obligation of financial institutions to protect the privacy and confidentiality of consumer information 2
15 USC 6802 4
15 USC 6802 ( b ) ( c ) prohibits financial institutions from sharing nonpublic personal information with unaffiliated third parties unless consumers are fully informed of their right to opt out of such disclosures. I was never informed of this right. 2
15 USC 6805 3
15 USC 6805.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,11236,,Consent provided,Web,2022-12-27,Closed with monetary relief,Yes,N/A,6361427 1
15 USC ss 1681a ss 603 ( c ) * 15 USC ss 1681a ss 603 ( m ) ( 1-2 ) * 15 USC ss 1681b ss 604 ( a ) ( 2-5 ) * * 15 USC ss 1681b ss 604 ( b ) ( 1-2 ) * * 15 USC ss 1681b ss 604 ( c ) ( 1-3 ) 2
15 USC subsection 1681 et seq. ( See Exhibit E ) Additionally 1
15 USC. 1681i 5 3
15 USC1681b ( a ) ( 2 ) Subject to subsection ( c 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 USC1681n ( a ) ( 1 ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ; 15 USC1681 Section 603 ( 3 ) ( E ) States ; The term investigative consumer report means a consumer report or portion thereof in which information on a consumers character 1
15 USC1681s-2 2
15 USC92g 3
15 years in the industry ... fired at EXACTLY THE SAME TIME AMEX sent me to a looney bin. Because I was XXXX by these people sent out to bring targets into these places. THAT '' S HOW THE SCAM WORKS. 1
15 years later 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.