CFPB · Single-product concentration

Collection Associates, Ltd.

108 CFPB complaints · 77.8% in "Debt collection" · top issue Attempts to collect debt not owed.

108 CFPB complaints

Collection Associates, Ltd.: 77.8% of 108 CFPB complaints sit in "Debt collection". Timely 97.2% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +233.3% filings 2014 to 2026

CFPB relief outcome brief

CCDB company collection-associates-ltd

0% relief · 97.2% timely · 108 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Collection Associates, Ltd. …0%Capital Markets Cooporative,…8.3%Creditor's Collection Servic…0%Critical Resolution Mediatio…0%Equity Loans LLC0.9%
Closed-with-relief % among Collection Associates, Ltd. and nearest filing-volume peers

Collection Associates, Ltd. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 108 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 97.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Collection Associates, Ltd. complaint mix by product

Total complaints: 108

Collection Associates, Ltd. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 108 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 84 complaints (77.8%), resolution 0.0% Debt collection 77.8% Credit reporting: 12 complaints (11.1%), resolution 0.0% Credit reporting 11.1% Credit reporting,: 9 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Debt or: 1 complaints (0.9%), resolution 0.0% Consumer Loan: 1 complaints (0.9%), resolution 0.0% Payday loan,: 1 complaints (0.9%), resolution 0.0%
  • Debt collection 84 77.8% 0% relief
  • Credit reporting 12 11.1% 0% relief
  • Credit reporting, 9 8.3% 0% relief
  • Debt or 1 0.9% 0% relief
  • Consumer Loan 1 0.9% 0% relief
  • Payday loan, 1 0.9% 0% relief

How Collection Associates, Ltd.'s 108 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 84
Credit reporting or other personal consumer reports 12
Credit reporting, credit repair services, or other personal consumer reports 9
Debt or credit management 1
Consumer Loan 1
Payday loan, title loan, or personal loan 1

Where Collection Associates, Ltd. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
WI
15.7% of this company's filings
WI17OH15MO11FL9GA8IL8TX7PA6

Collection Associates, Ltd. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
10
+233.3% vs 2014
0102030 2014201620182020202220242026 10

Top States

State Complaints
WI 17
OH 15
MO 11
FL 9
GA 8
IL 8
TX 7
PA 6
TN 6
MI 4
CA 3
KY 2
AL 2
IN 2
UT 2
VA 1
MA 1
OK 1
NC 1
NM 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 34
Written notification about debt 18
False statements or representation 12
Communication tactics 8
Improper use of your report 7
Incorrect information on your report 7
Took or threatened to take negative or legal action 4
Problem with a credit reporting company's investigation into an existing problem 4
Cont'd attempts collect debt not owed 4
Problem with a company's investigation into an existing problem 3
Disclosure verification of debt 3
Confusing or missing disclosures 1
Threatened to contact someone or share information improperly 1
Problems when you are unable to pay 1
Received a loan you didn't apply for 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 3 100%
2016 5 100%
2017 6 100%
2018 2 100%
2019 2 100%
2020 4 75%
2021 8 100%
2022 7 100%
2023 18 100%
2024 13 92.3%
2025 27 100%
2026 10 90%

Source: CFPB Consumer Complaint Database

Collection Associates, Ltd. filings cluster in one product

Collection Associates, Ltd.'s 108 logged complaints stay concentrated: only 21 states show a filing. Only 38% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-05.

Collection Associates, Ltd. answers 97.2% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Associates, Ltd..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Collection Associates, Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Collection Associates, Ltd. (97.2% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration