2026 data Public-data reference. official source

COLLECTION ASSOCIATES, LTD.

92 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

92 consumer complaints filed with the CFPB

This profile shows COLLECTION ASSOCIATES, LTD.'s complaint history from CFPB public records. 92 consumers have filed complaints since 2014. The company has a 97.8% timely response rate and has provided relief in 0% of cases.

92
Total Complaints
97.8%
Timely Response
2.2%
Disputed
0%
Relief Provided
19
States Active
2014
Since

Total complaints

92

Filed since 2014

Timely response

97.8%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 97.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

COLLECTION ASSOCIATES, LTD. complaint mix by product

Total complaints: 92

COLLECTION ASSOCIATES, LTD. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 92 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 74 complaints (80.4%), resolution 0.0% Debt collection 80.4% Credit reporting: 9 complaints (9.8%), resolution 0.0% Credit reporting 9.8% Credit reporting,: 6 complaints (6.5%), resolution 0.0% Credit reporting, 6.5% Debt or: 1 complaints (1.1%), resolution 0.0% Payday loan,: 1 complaints (1.1%), resolution 0.0% Consumer Loan: 1 complaints (1.1%), resolution 0.0%
  • Debt collection 74 80.4% 0% relief
  • Credit reporting 9 9.8% 0% relief
  • Credit reporting, 6 6.5% 0% relief
  • Debt or 1 1.1% 0% relief
  • Payday loan, 1 1.1% 0% relief
  • Consumer Loan 1 1.1% 0% relief

How COLLECTION ASSOCIATES, LTD.'s 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 74
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 6
Debt or credit management 1
Payday loan, title loan, or personal loan 1
Consumer Loan 1

Top States

State Complaints
WI 17
OH 14
MO 10
IL 8
FL 7
TX 6
GA 6
PA 5
MI 4
TN 4
KY 2
UT 2
NC 1
OK 1
CA 1
NM 1
IN 1
MA 1
MD 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 29
Written notification about debt 17
False statements or representation 11
Communication tactics 7
Incorrect information on your report 7
Cont'd attempts collect debt not owed 4
Disclosure verification of debt 3
Improper use of your report 3
Problem with a company's investigation into an existing problem 3
Took or threatened to take negative or legal action 2
Problem with a credit reporting company's investigation into an existing problem 2
Confusing or missing disclosures 1
Threatened to contact someone or share information improperly 1
Received a loan you didn't apply for 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 3 100%
2016 5 100%
2017 6 100%
2018 2 100%
2019 2 100%
2020 4 75%
2021 8 100%
2022 6 100%
2023 15 100%
2024 10 90%
2025 21 100%
2026 7 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About COLLECTION ASSOCIATES, LTD.

COLLECTION ASSOCIATES, LTD. has accumulated 92 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 27 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, COLLECTION ASSOCIATES, LTD. reports a 97.8% timely-response rate and has closed 95.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating COLLECTION ASSOCIATES, LTD.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does COLLECTION ASSOCIATES, LTD. have?

COLLECTION ASSOCIATES, LTD. has received 92 consumer complaints filed with the Consumer Financial Protection Bureau.

Does COLLECTION ASSOCIATES, LTD. respond to complaints on time?

COLLECTION ASSOCIATES, LTD. has a 97.8% timely response rate to CFPB complaints.

What is the most common complaint about COLLECTION ASSOCIATES, LTD.?

The most common issue reported against COLLECTION ASSOCIATES, LTD. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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