CFPB · Single-product concentration
Collection Consultants of California
297 CFPB complaints · 85.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Consultants of California: 85.5% of 297 CFPB complaints sit in "Debt collection". Timely 82.2% · relief 1.3%. Allegations, not findings.
- Single-product concentration
- -85.7% filings 2013 to 2025
CFPB relief outcome brief
CCDB company collection-consultants-of-california
1.3% relief · 82.2% timely · 297 filings · Debt collection
Same-product relief peers
Nearest relief peer: Amsher Collection Services, Inc. (1.3% relief)
Collection Consultants of California closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Consultants of California's 297 filings include narrative text
47.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Consultants of California complaint mix by product
- Debt collection 254 85.5% – 2% relief
- Credit reporting, 37 12.5% – 0% relief
- Credit reporting 3 1.0% – 0% relief
- Credit reporting 3 1.0% – 0% relief
How Collection Consultants of California's 297 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 254 |
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting | 3 |
Concentrated filing states for Collection Consultants of California
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 90.6% of this company's filings
Collection Consultants of California falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -85.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 269 |
| FL | 5 |
| NV | 5 |
| TX | 4 |
| AZ | 4 |
| OK | 2 |
| CO | 2 |
| OH | 1 |
| OR | 1 |
| KS | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 66 |
| Cont'd attempts collect debt not owed | 65 |
| Disclosure verification of debt | 38 |
| Written notification about debt | 35 |
| False statements or representation | 23 |
| Incorrect information on your report | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Communication tactics | 12 |
| Improper contact or sharing of info | 6 |
| Took or threatened to take negative or legal action | 6 |
| Improper use of your report | 4 |
| Incorrect information on credit report | 3 |
| Taking/threatening an illegal action | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 71.4% |
| 2014 | 33 | 93.9% |
| 2015 | 41 | 95.1% |
| 2016 | 25 | 88% |
| 2017 | 61 | 78.7% |
| 2018 | 52 | 78.8% |
| 2019 | 26 | 57.7% |
| 2020 | 9 | 100% |
| 2021 | 23 | 78.3% |
| 2022 | 5 | 80% |
| 2023 | 7 | 71.4% |
| 2024 | 7 | 85.7% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Collection Consultants of California filings cluster in one product
Collection Consultants of California's 297 logged complaints stay concentrated: only 11 states show a filing. 47.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-05-16.
Collection Consultants of California answers 82.2% of complaints inside the CFPB's tracked window and closes 97.6% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Consultants of California.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Consultants of California: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 297.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Consultants of California (82.2% timely; 1.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration