CFPB · Single-product concentration
Collection Service, Inc.
22 CFPB complaints · 90.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Service, Inc.: 90.9% of 22 CFPB complaints sit in "Debt collection". Timely 54.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- +700% filings 2016 to 2026
CFPB relief outcome brief
CCDB company collection-service-inc
0% relief · 54.5% timely · 22 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Service, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 22 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Service, Inc. complaint mix by product
- Debt collection 20 90.9% – 0% relief
- Credit reporting 2 9.1% – 0% relief
How Collection Service, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 20 |
| Credit reporting or other personal consumer reports | 2 |
Concentrated filing states for Collection Service, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AR
- 59.1% of this company's filings
Collection Service, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +700% vs 2016
Top States
| State | Complaints |
|---|---|
| AR | 13 |
| MA | 3 |
| NV | 3 |
| NC | 1 |
| MS | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Communication tactics | 2 |
| Disclosure verification of debt | 2 |
| Written notification about debt | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Incorrect information on your report | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 3 | 33.3% |
| 2018 | 4 | 100% |
| 2019 | 5 | 100% |
| 2020 | 1 | 100% |
| 2026 | 8 | 0% |
Source: CFPB Consumer Complaint Database
Collection Service, Inc. filings cluster in one product
Collection Service, Inc.'s 22 logged complaints stay concentrated: only 6 states show a filing. Only 27.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-05-25.
Collection Service, Inc. answers 54.5% of complaints inside the CFPB's tracked window and closes 63.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 54.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Service, Inc. (54.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration