2026 data Public-data reference. official source

Collection Technology Incorporated

58 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

58 consumer complaints filed with the CFPB

This profile shows Collection Technology Incorporated's complaint history from CFPB public records. 58 consumers have filed complaints since 2013. The company has a 84.5% timely response rate and has provided relief in 0% of cases.

58
Total Complaints
84.5%
Timely Response
12.1%
Disputed
0%
Relief Provided
26
States Active
2013
Since

Total complaints

58

Filed since 2013

Timely response

84.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 84.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Collection Technology Incorporated complaint mix by product

Total complaints: 58

Collection Technology Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 58 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 45 complaints (77.6%), resolution 0.0% Debt collection 77.6% Student loan: 13 complaints (22.4%), resolution 0.0% Student loan 22.4%
  • Debt collection 45 77.6% 0% relief
  • Student loan 13 22.4% 0% relief

How Collection Technology Incorporated's 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 45
Student loan 13

Top States

State Complaints
TX 9
AZ 6
OH 6
IL 4
PA 3
GA 3
NC 3
CA 3
MN 2
OR 2
FL 2
OK 1
WA 1
MD 1
NE 1
PR 1
VA 1
MA 1
LA 1
MI 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 13
False statements or representation 9
Communication tactics 8
Dealing with my lender or servicer 8
Taking/threatening an illegal action 5
Disclosure verification of debt 4
Improper contact or sharing of info 3
Struggling to repay your loan 2
Written notification about debt 2
Can't repay my loan 2
Dealing with your lender or servicer 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2013 5 80%
2014 20 95%
2015 11 72.7%
2016 11 90.9%
2017 9 88.9%
2018 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Collection Technology Incorporated

Collection Technology Incorporated has accumulated 58 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-10-17, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Collection Technology Incorporated reports a 84.5% timely-response rate and has closed 89.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Collection Technology Incorporated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Collection Technology Incorporated have?

Collection Technology Incorporated has received 58 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Collection Technology Incorporated respond to complaints on time?

Collection Technology Incorporated has a 84.5% timely response rate to CFPB complaints.

What is the most common complaint about Collection Technology Incorporated?

The most common issue reported against Collection Technology Incorporated is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

Related