Collection Bureau Incorporated
75 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Bureau Incorporated complaint mix by product
- Debt collection 64 85.3% – 0% relief
- Credit reporting, 8 10.7% – 0% relief
- Credit reporting 2 2.7% – 0% relief
- Bank account 1 1.3% – 0% relief
How Collection Bureau Incorporated's 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 64 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Credit reporting | 2 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| ID | 52 |
| CA | 9 |
| TX | 4 |
| UT | 3 |
| GA | 3 |
| OR | 2 |
| OK | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 16 |
| Written notification about debt | 12 |
| Cont'd attempts collect debt not owed | 11 |
| False statements or representation | 9 |
| Took or threatened to take negative or legal action | 6 |
| Incorrect information on your report | 6 |
| Improper contact or sharing of info | 4 |
| Disclosure verification of debt | 3 |
| Communication tactics | 3 |
| Incorrect information on credit report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problems caused by my funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 33.3% |
| 2015 | 13 | 92.3% |
| 2016 | 4 | 50% |
| 2017 | 11 | 100% |
| 2018 | 3 | 100% |
| 2019 | 14 | 100% |
| 2020 | 18 | 100% |
| 2021 | 6 | 100% |
| 2024 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Collection Bureau Incorporated
Collection Bureau Incorporated's 75 logged complaints stay concentrated: only 8 states show a filing on record. 41.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-02-14.
Collection Bureau Incorporated answers 93.3% of complaints inside the CFPB's tracked window and closes 77.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Bureau Incorporated.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Collection Bureau Incorporated have?
75, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Collection Bureau Incorporated respond to complaints on time?
93.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Collection Bureau Incorporated?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.