CFPB · Single-product concentration
Collection Bureau Incorporated
75 CFPB complaints · 85.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Bureau Incorporated: 85.3% of 75 CFPB complaints sit in "Debt collection". Timely 93.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2026
CFPB relief outcome brief
CCDB company collection-bureau-incorporated
0% relief · 93.3% timely · 75 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Bureau Incorporated closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Bureau Incorporated's 75 filings include narrative text
41.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Bureau Incorporated complaint mix by product
- Debt collection 64 85.3% – 0% relief
- Credit reporting, 8 10.7% – 0% relief
- Credit reporting 2 2.7% – 0% relief
- Bank account 1 1.3% – 0% relief
How Collection Bureau Incorporated's 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 64 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Credit reporting | 2 |
| Bank account or service | 1 |
Concentrated filing states for Collection Bureau Incorporated
Top states by attributed CFPB complaint volume for this company
- Leading state
- ID
- 69.3% of this company's filings
Collection Bureau Incorporated falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| ID | 52 |
| CA | 9 |
| TX | 4 |
| UT | 3 |
| GA | 3 |
| OR | 2 |
| OK | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 16 |
| Written notification about debt | 12 |
| Cont'd attempts collect debt not owed | 11 |
| False statements or representation | 9 |
| Took or threatened to take negative or legal action | 6 |
| Incorrect information on your report | 6 |
| Improper contact or sharing of info | 4 |
| Disclosure verification of debt | 3 |
| Communication tactics | 3 |
| Incorrect information on credit report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problems caused by my funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 33.3% |
| 2015 | 13 | 92.3% |
| 2016 | 4 | 50% |
| 2017 | 11 | 100% |
| 2018 | 3 | 100% |
| 2019 | 14 | 100% |
| 2020 | 18 | 100% |
| 2021 | 6 | 100% |
| 2024 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Collection Bureau Incorporated filings cluster in one product
Collection Bureau Incorporated's 75 logged complaints stay concentrated: only 8 states show a filing. 41.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-02-14.
Collection Bureau Incorporated answers 93.3% of complaints inside the CFPB's tracked window and closes 77.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Bureau Incorporated.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Bureau Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 75.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Bureau Incorporated (93.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration