2026 data Public-data reference Official source

Collections Acquisition Company, Inc.

253 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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253
Total Complaints
97.2%
Timely Response
0%
Disputed
4.3%
Relief Provided
41
States Active
2013
Since

Data updated June 2026

Timely response rate 97.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.3%
Industry median

Share closed with monetary or non-monetary relief.

Collections Acquisition Company, Inc. complaint mix by product

Total complaints: 253

Collections Acquisition Company, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 253 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 203 complaints (80.6%), resolution 5.4% Debt collection 80.6% Credit reporting: 23 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Credit reporting,: 21 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Payday loan,: 2 complaints (0.8%), resolution 0.0% Money transfer,: 1 complaints (0.4%), resolution 0.0% Credit reporting: 1 complaints (0.4%), resolution 0.0% Checking or: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 203 80.6% – 5% relief
  • Credit reporting 23 9.1% – 0% relief
  • Credit reporting, 21 8.3% – 0% relief
  • Payday loan, 2 0.8% – 0% relief
  • Money transfer, 1 0.4% – 0% relief
  • Credit reporting 1 0.4% – 0% relief
  • Checking or 1 0.4% – 0% relief

How Collections Acquisition Company, Inc.'s 253 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 203
Credit reporting or other personal consumer reports 23
Credit reporting, credit repair services, or other personal consumer reports 21
Payday loan, title loan, or personal loan 2
Money transfer, virtual currency, or money service 1
Credit reporting 1
Checking or savings account 1
Credit card or prepaid card 1

Top States

State Complaints
TX 30
CA 26
FL 21
NY 14
GA 13
AR 12
IL 12
SC 12
MD 10
KS 8
NC 6
PA 6
AL 6
VA 6
LA 6
IN 6
MI 5
MS 5
WI 5
MN 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 115
Incorrect information on your report 31
Written notification about debt 20
Disclosure verification of debt 19
Cont'd attempts collect debt not owed 19
Took or threatened to take negative or legal action 10
False statements or representation 8
Communication tactics 8
Improper use of your report 6
Problem with a company's investigation into an existing problem 4
Problem with a credit reporting company's investigation into an existing problem 4
Taking/threatening an illegal action 2
Improper contact or sharing of info 2
Fraud or scam 1
Incorrect information on credit report 1
Getting the loan 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Other features, terms, or problems 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 14 100%
2015 6 100%
2016 21 100%
2017 23 100%
2018 12 91.7%
2019 16 100%
2020 17 94.1%
2021 16 100%
2022 12 100%
2023 19 100%
2024 37 94.6%
2025 37 97.3%
2026 22 90.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Collections Acquisition Company, Inc.

Collections Acquisition Company, Inc.'s 253 logged complaints reach a nationwide footprint - 41 states have at least one filing on record. 45.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-30.

Collections Acquisition Company, Inc. answers 97.2% of complaints inside the CFPB's tracked window and closes 95.3% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collections Acquisition Company, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Collections Acquisition Company, Inc. have?

253, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Collections Acquisition Company, Inc. respond to complaints on time?

97.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Collections Acquisition Company, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.