CFPB · Single-product concentration

Collections Acquisition Company, Inc.

253 CFPB complaints · 80.2% in "Debt collection" · top issue Attempts to collect debt not owed.

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253 CFPB complaints

Collections Acquisition Company, Inc.: 80.2% of 253 CFPB complaints sit in "Debt collection". Timely 97.2% · relief 4.3%. Allegations, not findings.

  • Single-product concentration
  • +2100% filings 2013 to 2026

CFPB relief outcome brief

CCDB company collections-acquisition-company-inc

4.3% relief · 97.2% timely · 253 filings · Debt collection

Same-product relief peers

Nearest relief peer: Westcreek Financial (4.3% relief)

Collections Acquisition Comp…4.3%Crow Creek Sioux Tribe5.1%First American Financial Cor…0.8%Mercury Technologies, Inc.9.5%Rausch, Sturm, Israel, Eners…0%
Closed-with-relief % among Collections Acquisition Company, Inc. and nearest filing-volume peers

Collections Acquisition Company, Inc. closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Collections Acquisition Company, Inc.'s 253 filings include narrative text

45.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Collections Acquisition Company, Inc. complaint mix by product

Total complaints: 253

Collections Acquisition Company, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 253 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 203 complaints (80.6%), resolution 5.4% Debt collection 80.6% Credit reporting: 23 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Credit reporting,: 21 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Payday loan,: 2 complaints (0.8%), resolution 0.0% Money transfer,: 1 complaints (0.4%), resolution 0.0% Credit reporting: 1 complaints (0.4%), resolution 0.0% Checking or: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 203 80.6% – 5% relief
  • Credit reporting 23 9.1% – 0% relief
  • Credit reporting, 21 8.3% – 0% relief
  • Payday loan, 2 0.8% – 0% relief
  • Money transfer, 1 0.4% – 0% relief
  • Credit reporting 1 0.4% – 0% relief
  • Checking or 1 0.4% – 0% relief

How Collections Acquisition Company, Inc.'s 253 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 203
Credit reporting or other personal consumer reports 23
Credit reporting, credit repair services, or other personal consumer reports 21
Payday loan, title loan, or personal loan 2
Money transfer, virtual currency, or money service 1
Credit reporting 1
Checking or savings account 1
Credit card or prepaid card 1

Nationwide filing states for Collections Acquisition Company, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
11.9% of this company's filings
TX30CA26FL21NY14GA13AR12IL12SC12

Collections Acquisition Company, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
22
+2100% vs 2013
010203040 20132015201720192021202320252026 22

Top States

State Complaints
TX 30
CA 26
FL 21
NY 14
GA 13
AR 12
IL 12
SC 12
MD 10
KS 8
NC 6
PA 6
AL 6
VA 6
LA 6
IN 6
MI 5
MS 5
WI 5
MN 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 115
Incorrect information on your report 31
Written notification about debt 20
Disclosure verification of debt 19
Cont'd attempts collect debt not owed 19
Took or threatened to take negative or legal action 10
False statements or representation 8
Communication tactics 8
Improper use of your report 6
Problem with a company's investigation into an existing problem 4
Problem with a credit reporting company's investigation into an existing problem 4
Taking/threatening an illegal action 2
Improper contact or sharing of info 2
Fraud or scam 1
Incorrect information on credit report 1
Getting the loan 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Other features, terms, or problems 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 14 100%
2015 6 100%
2016 21 100%
2017 23 100%
2018 12 91.7%
2019 16 100%
2020 17 94.1%
2021 16 100%
2022 12 100%
2023 19 100%
2024 37 94.6%
2025 37 97.3%
2026 22 90.9%

Source: CFPB Consumer Complaint Database

Collections Acquisition Company, Inc. filings cluster in one product

Collections Acquisition Company, Inc.'s 253 logged complaints reach a nationwide footprint - 41 states have at least one filing. 45.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-30.

Collections Acquisition Company, Inc. answers 97.2% of complaints inside the CFPB's tracked window and closes 95.3% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collections Acquisition Company, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Collections Acquisition Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 253.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 97.2%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Collections Acquisition Company, Inc. (97.2% timely; 4.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration