CFPB · Single-product concentration
CoinZoom, Inc.
13 CFPB complaints · 76.9% in "Money transfer, virtual currency, or money service" · top issue Other service problem.
CoinZoom, Inc.: 76.9% of 13 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 76.9% · relief 7.7%. Allegations, not findings.
- Single-product concentration
- +200% filings 2021 to 2026
CFPB relief outcome brief
CCDB company coinzoom-inc
7.7% relief · 76.9% timely · 13 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: HoldCo LLC (7.8% relief)
CoinZoom, Inc. closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CoinZoom, Inc.'s 13 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CoinZoom, Inc. complaint mix by product
- Money transfer, 10 76.9% – 10% relief
- Checking or 2 15.4% – 0% relief
- Credit reporting 1 7.7% – 0% relief
How CoinZoom, Inc.'s 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 10 |
| Checking or savings account | 2 |
| Credit reporting or other personal consumer reports | 1 |
Where CoinZoom, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 38.5% of this company's filings
CoinZoom, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| AZ | 2 |
| CO | 1 |
| FL | 1 |
| VT | 1 |
| NJ | 1 |
| IL | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other service problem | 2 |
| Money was not available when promised | 2 |
| Other transaction problem | 2 |
| Managing an account | 2 |
| Fraud or scam | 2 |
| Incorrect information on your report | 1 |
| Confusing or missing disclosures | 1 |
| Wrong amount charged or received | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 5 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
CoinZoom, Inc. filings cluster in one product
CoinZoom, Inc.'s 13 logged complaints stay concentrated: only 8 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-05-28.
CoinZoom, Inc. answers 76.9% of complaints inside the CFPB's tracked window and closes 69.2% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other service problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CoinZoom, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CoinZoom, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CoinZoom, Inc. (76.9% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration