CFPB · Single-product concentration
Collection Bureau Services, Inc.
64 CFPB complaints · 93.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Bureau Services, Inc.: 93.8% of 64 CFPB complaints sit in "Debt collection". Timely 79.7% · relief 14.1%. Allegations, not findings.
- Single-product concentration
- +150% filings 2013 to 2026
CFPB relief outcome brief
CCDB company collection-bureau-services-inc
14.1% relief · 79.7% timely · 64 filings · Debt collection
Same-product relief peers
Nearest relief peer: Thaxton Investment Corporation (14.1% relief)
Collection Bureau Services, Inc. closes 14.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Bureau Services, Inc.'s 64 filings include narrative text
51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Bureau Services, Inc. complaint mix by product
- Debt collection 60 93.8% – 15% relief
- Credit reporting, 3 4.7% – 0% relief
- Credit reporting 1 1.6% – 0% relief
How Collection Bureau Services, Inc.'s 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 60 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Collection Bureau Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MT
- 70.3% of this company's filings
Collection Bureau Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +150% vs 2013
Top States
| State | Complaints |
|---|---|
| MT | 45 |
| ID | 5 |
| TX | 4 |
| WA | 2 |
| FL | 1 |
| MN | 1 |
| AP | 1 |
| NM | 1 |
| SC | 1 |
| PA | 1 |
| OR | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 18 |
| Cont'd attempts collect debt not owed | 12 |
| False statements or representation | 11 |
| Took or threatened to take negative or legal action | 8 |
| Disclosure verification of debt | 4 |
| Incorrect information on your report | 3 |
| Communication tactics | 3 |
| Written notification about debt | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 4 | 100% |
| 2015 | 9 | 77.8% |
| 2016 | 11 | 100% |
| 2017 | 6 | 33.3% |
| 2018 | 7 | 0% |
| 2019 | 3 | 100% |
| 2020 | 2 | 100% |
| 2021 | 6 | 100% |
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Collection Bureau Services, Inc. filings cluster in one product
Collection Bureau Services, Inc.'s 64 logged complaints stay concentrated: only 12 states show a filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-18.
Collection Bureau Services, Inc. answers 79.7% of complaints inside the CFPB's tracked window and closes 85.9% with a written explanation. 14.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Bureau Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Bureau Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 64.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 79.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Bureau Services, Inc. (79.7% timely; 14.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration