CFPB · Single-product concentration
Collection Services, Inc.
27 CFPB complaints · 88.9% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Collection Services, Inc.: 88.9% of 27 CFPB complaints sit in "Debt collection". Timely 70.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- -20% filings 2014 to 2024
CFPB relief outcome brief
CCDB company collection-services-inc
0% relief · 70.4% timely · 27 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 27 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Services, Inc. complaint mix by product
- Debt collection 24 88.9% – 0% relief
- Credit reporting 2 7.4% – 0% relief
- Consumer Loan 1 3.7% – 0% relief
How Collection Services, Inc.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 24 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
Where Collection Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 29.6% of this company's filings
Collection Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 4
- -20% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 8 |
| CT | 5 |
| MA | 3 |
| CA | 2 |
| GA | 2 |
| OH | 2 |
| TX | 1 |
| MD | 1 |
| CO | 1 |
| LA | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 15 |
| Attempts to collect debt not owed | 4 |
| Disclosure verification of debt | 3 |
| False statements or representation | 2 |
| Incorrect information on your report | 1 |
| Improper use of your report | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 100% |
| 2015 | 14 | 92.9% |
| 2016 | 1 | 100% |
| 2023 | 3 | 0% |
| 2024 | 4 | 0% |
Source: CFPB Consumer Complaint Database
Collection Services, Inc. filings cluster in one product
Collection Services, Inc.'s 27 logged complaints stay concentrated: only 11 states show a filing. Only 37% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2024-09-02.
Collection Services, Inc. answers 70.4% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 70.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Services, Inc. (70.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration