CFPB · Single-product concentration
Collection Service Center, Inc.
85 CFPB complaints · 77.6% in "Debt collection" · top issue Written notification about debt.
Collection Service Center, Inc.: 77.6% of 85 CFPB complaints sit in "Debt collection". Timely 98.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- -87.5% filings 2014 to 2026
CFPB relief outcome brief
CCDB company collection-service-center-inc
0% relief · 98.8% timely · 85 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Service Center, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 85 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Service Center, Inc. complaint mix by product
- Debt collection 66 77.6% – 0% relief
- Credit reporting, 17 20.0% – 0% relief
- Credit reporting 1 1.2% – 0% relief
- Credit reporting 1 1.2% – 0% relief
How Collection Service Center, Inc.'s 85 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 66 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting | 1 |
Concentrated filing states for Collection Service Center, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 60% of this company's filings
Collection Service Center, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -87.5% vs 2014
Top States
| State | Complaints |
|---|---|
| PA | 51 |
| FL | 9 |
| WV | 7 |
| OH | 6 |
| MD | 5 |
| VA | 2 |
| TX | 2 |
| DE | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 21 |
| Attempts to collect debt not owed | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Disclosure verification of debt | 9 |
| Cont'd attempts collect debt not owed | 8 |
| False statements or representation | 5 |
| Incorrect information on your report | 5 |
| Communication tactics | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 87.5% |
| 2015 | 7 | 100% |
| 2016 | 7 | 100% |
| 2017 | 7 | 100% |
| 2018 | 10 | 100% |
| 2019 | 9 | 100% |
| 2020 | 10 | 100% |
| 2021 | 7 | 100% |
| 2022 | 9 | 100% |
| 2023 | 3 | 100% |
| 2024 | 6 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Collection Service Center, Inc. filings cluster in one product
Collection Service Center, Inc.'s 85 logged complaints stay concentrated: only 8 states show a filing. Only 29.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-08.
Collection Service Center, Inc. answers 98.8% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Service Center, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Service Center, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 85.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Service Center, Inc. (98.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration