CFPB · Single-product concentration
Collection Bureau of America Ltd.
891 CFPB complaints · 86.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Bureau of America Ltd.: 86.6% of 891 CFPB complaints sit in "Debt collection". Timely 81% · relief 2.1%. Allegations, not findings.
- Single-product concentration
- +323.5% filings 2013 to 2026
CFPB relief outcome brief
CCDB company collection-bureau-of-america-ltd
2.1% relief · 81% timely · 891 filings · Debt collection
Same-product relief peers
Nearest relief peer: R & B Corporation of Virginia (2.1% relief)
Collection Bureau of America Ltd. closes 2.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Bureau of America Ltd.'s 891 filings include narrative text
40.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Bureau of America Ltd. complaint mix by product
- Debt collection 772 86.6% – 2% relief
- Credit reporting, 67 7.5% – 2% relief
- Credit reporting 46 5.2% – 0% relief
- Credit reporting 5 0.6% – 0% relief
- Payday loan, 1 0.1% – 0% relief
How Collection Bureau of America Ltd.'s 891 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 772 |
| Credit reporting, credit repair services, or other personal consumer reports | 67 |
| Credit reporting or other personal consumer reports | 46 |
| Credit reporting | 5 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Collection Bureau of America Ltd.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 42.4% of this company's filings
Collection Bureau of America Ltd. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 72
- +323.5% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 378 |
| TX | 77 |
| FL | 53 |
| GA | 44 |
| AZ | 37 |
| NY | 28 |
| IL | 18 |
| WA | 17 |
| NV | 17 |
| PA | 15 |
| MD | 15 |
| NC | 15 |
| TN | 15 |
| OH | 13 |
| NJ | 11 |
| SC | 11 |
| MO | 9 |
| OR | 9 |
| LA | 9 |
| CO | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 309 |
| Written notification about debt | 135 |
| Cont'd attempts collect debt not owed | 101 |
| False statements or representation | 81 |
| Incorrect information on your report | 69 |
| Took or threatened to take negative or legal action | 47 |
| Communication tactics | 44 |
| Disclosure verification of debt | 41 |
| Improper use of your report | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Threatened to contact someone or share information improperly | 5 |
| Problem with a company's investigation into an existing problem | 5 |
| Incorrect information on credit report | 5 |
| Improper contact or sharing of info | 5 |
| Electronic communications | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Taking/threatening an illegal action | 1 |
| Problem when making payments | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 17 | 100% |
| 2014 | 55 | 100% |
| 2015 | 43 | 97.7% |
| 2016 | 51 | 88.2% |
| 2017 | 84 | 22.6% |
| 2018 | 56 | 23.2% |
| 2019 | 60 | 41.7% |
| 2020 | 69 | 100% |
| 2021 | 71 | 83.1% |
| 2022 | 51 | 96.1% |
| 2023 | 55 | 98.2% |
| 2024 | 63 | 96.8% |
| 2025 | 144 | 99.3% |
| 2026 | 72 | 98.6% |
Source: CFPB Consumer Complaint Database
Collection Bureau of America Ltd. filings cluster in one product
Collection Bureau of America Ltd.'s 891 logged complaints reach a nationwide footprint - 44 states have at least one filing. 40.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
Collection Bureau of America Ltd. answers 81% of complaints inside the CFPB's tracked window and closes 90.8% with a written explanation. 2.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Bureau of America Ltd..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Bureau of America Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 891.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Bureau of America Ltd. (81% timely; 2.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration