CFPB · Single-product concentration

COLLECTION PROFESSIONALS INC (Illinois)

43 CFPB complaints · 97.7% in "Debt collection" · top issue Attempts to collect debt not owed.

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43 CFPB complaints

COLLECTION PROFESSIONALS INC (Illinois): 97.7% of 43 CFPB complaints sit in "Debt collection". Timely 95.3% · relief 4.7%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2014 to 2022

CFPB relief outcome brief

CCDB company collection-professionals-inc-illinois

4.7% relief · 95.3% timely · 43 filings · Debt collection

Same-product relief peers

Nearest relief peer: Continental Credit Control (4.7% relief)

COLLECTION PROFESSIONALS INC…4.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among COLLECTION PROFESSIONALS INC (Illinois) and nearest filing-volume peers

COLLECTION PROFESSIONALS INC (Illinois) closes 4.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of COLLECTION PROFESSIONALS INC (Illinois)'s 43 filings include narrative text

53.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

COLLECTION PROFESSIONALS INC (Illinois) complaint mix by product

Total complaints: 43

COLLECTION PROFESSIONALS INC (Illinois) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 43 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 42 complaints (97.7%), resolution 4.8% Debt collection 97.7% Credit reporting,: 1 complaints (2.3%), resolution 0.0%
  • Debt collection 42 97.7% – 5% relief
  • Credit reporting, 1 2.3% – 0% relief

How COLLECTION PROFESSIONALS INC (Illinois)'s 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 42
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for COLLECTION PROFESSIONALS INC (Illinois)

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IL
86% of this company's filings
IL37CA1FL1LA1TX1

COLLECTION PROFESSIONALS INC (Illinois) rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
4
+100% vs 2014
0246810 201420152016201720182019202020212022 4

Top States

State Complaints
IL 37
CA 1
FL 1
LA 1
TX 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 13
Written notification about debt 9
Disclosure verification of debt 5
Cont'd attempts collect debt not owed 4
Took or threatened to take negative or legal action 4
False statements or representation 3
Communication tactics 2
Improper contact or sharing of info 1
Taking/threatening an illegal action 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2014 2 0%
2015 7 100%
2016 3 100%
2017 2 100%
2018 3 100%
2019 6 100%
2020 7 100%
2021 9 100%
2022 4 100%

Source: CFPB Consumer Complaint Database

COLLECTION PROFESSIONALS INC (Illinois) filings cluster in one product

COLLECTION PROFESSIONALS INC (Illinois)'s 43 logged complaints stay concentrated: only 5 states show a filing. 53.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-10-10.

COLLECTION PROFESSIONALS INC (Illinois) answers 95.3% of complaints inside the CFPB's tracked window and closes 90.7% with a written explanation. 4.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about COLLECTION PROFESSIONALS INC (Illinois).

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for COLLECTION PROFESSIONALS INC (Illinois): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 43.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 95.3%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for COLLECTION PROFESSIONALS INC (Illinois) (95.3% timely; 4.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration