CFPB · Single-product concentration
Collection Professionals, Inc. (Macomb, IL)
77 CFPB complaints · 92.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Professionals, Inc. (Macomb, IL): 92.2% of 77 CFPB complaints sit in "Debt collection". Timely 93.5% · relief 7.8%. Allegations, not findings.
- Single-product concentration
- +1500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company collection-professionals-inc-macomb-il
7.8% relief · 93.5% timely · 77 filings · Debt collection
Same-product relief peers
Nearest relief peer: The Receivable Management Services LLC (7.8% relief)
Collection Professionals, Inc. (Macomb, IL) closes 7.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 77 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Professionals, Inc. (Macomb, IL) complaint mix by product
- Debt collection 71 92.2% – 9% relief
- Credit reporting 5 6.5% – 0% relief
- Credit reporting, 1 1.3% – 0% relief
How Collection Professionals, Inc. (Macomb, IL)'s 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 71 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Collection Professionals, Inc. (Macomb, IL)
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 89.6% of this company's filings
Collection Professionals, Inc. (Macomb, IL) rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 16
- +1500% vs 2013
Top States
| State | Complaints |
|---|---|
| IL | 69 |
| IN | 2 |
| MI | 1 |
| NE | 1 |
| NV | 1 |
| FL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 22 |
| Written notification about debt | 16 |
| False statements or representation | 12 |
| Took or threatened to take negative or legal action | 11 |
| Disclosure verification of debt | 5 |
| Incorrect information on your report | 4 |
| Communication tactics | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 50% |
| 2015 | 2 | 0% |
| 2016 | 6 | 66.7% |
| 2017 | 3 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 6 | 100% |
| 2024 | 10 | 100% |
| 2025 | 22 | 100% |
| 2026 | 16 | 100% |
Source: CFPB Consumer Complaint Database
Collection Professionals, Inc. (Macomb, IL) filings cluster in one product
Collection Professionals, Inc. (Macomb, IL)'s 77 logged complaints stay concentrated: only 7 states show a filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-04-16.
Collection Professionals, Inc. (Macomb, IL) answers 93.5% of complaints inside the CFPB's tracked window and closes 88.3% with a written explanation. 7.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Professionals, Inc. (Macomb, IL).
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Professionals, Inc. (Macomb, IL): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 77.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Professionals, Inc. (Macomb, IL) (93.5% timely; 7.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration