Total complaints
549
Filed since 2013
549 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
549 consumer complaints filed with the CFPB
This profile shows Collection Bureau of the Hudson Valley, Inc.'s complaint history from CFPB public records. 549 consumers have filed complaints since 2013. The company has a 99.6% timely response rate and has provided relief in 31.5% of cases.
Total complaints
549
Filed since 2013
Timely response
99.6%
CFPB-tracked response window
Relief rate
31.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Collection Bureau of the Hudson Valley, Inc.'s 549 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 458 |
| Credit reporting, credit repair services, or other personal consumer reports | 50 |
| Credit reporting or other personal consumer reports | 37 |
| Credit reporting | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Student loan | 1 |
| State | Complaints |
|---|---|
| NY | 214 |
| NJ | 57 |
| TX | 45 |
| FL | 31 |
| PA | 25 |
| CT | 16 |
| VA | 15 |
| GA | 12 |
| CA | 12 |
| OH | 11 |
| NC | 10 |
| MO | 10 |
| LA | 8 |
| TN | 8 |
| MA | 7 |
| MD | 7 |
| AZ | 7 |
| DE | 5 |
| AL | 5 |
| MI | 5 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 213 |
| Written notification about debt | 78 |
| Incorrect information on your report | 52 |
| Communication tactics | 45 |
| False statements or representation | 36 |
| Cont'd attempts collect debt not owed | 36 |
| Took or threatened to take negative or legal action | 20 |
| Disclosure verification of debt | 18 |
| Improper use of your report | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 10 |
| Problem with a company's investigation into an existing problem | 7 |
| Improper contact or sharing of info | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Incorrect information on credit report | 2 |
| Struggling to pay your loan | 1 |
| Taking/threatening an illegal action | 1 |
| Can't repay my loan | 1 |
| Electronic communications | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 18 | 100% |
| 2015 | 21 | 100% |
| 2016 | 16 | 100% |
| 2017 | 34 | 100% |
| 2018 | 26 | 100% |
| 2019 | 27 | 100% |
| 2020 | 42 | 100% |
| 2021 | 70 | 100% |
| 2022 | 66 | 98.5% |
| 2023 | 61 | 98.4% |
| 2024 | 59 | 100% |
| 2025 | 75 | 100% |
| 2026 | 28 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Collection Bureau of the Hudson Valley, Inc. has accumulated 549 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 172 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Collection Bureau of the Hudson Valley, Inc. reports a 99.6% timely-response rate and has closed 68.3% of cases with a written explanation to the consumer. 31.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Collection Bureau of the Hudson Valley, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Collection Bureau of the Hudson Valley, Inc. has received 549 consumer complaints filed with the Consumer Financial Protection Bureau.
Collection Bureau of the Hudson Valley, Inc. has a 99.6% timely response rate to CFPB complaints.
The most common issue reported against Collection Bureau of the Hudson Valley, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.