CFPB · Single-product concentration

Collection Bureau of the Hudson Valley, Inc.

672 CFPB complaints · 83.8% in "Debt collection" · top issue Attempts to collect debt not owed.

672 CFPB complaints

Collection Bureau of the Hudson Valley, Inc.: 83.8% of 672 CFPB complaints sit in "Debt collection". Timely 99.7% · relief 31.5%. Allegations, not findings.

  • Single-product concentration
  • +1033.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company collection-bureau-of-the-hudson-valley-inc

31.5% relief · 99.7% timely · 672 filings · Debt collection

Nearest relief peer: Alpha Recovery Corp (31.4% relief)

Collection Bureau of the Hud…31.5%Climb Credit Inc.0.9%Asset Management Outsourcing…0%Mercantile Adjustment Bureau…0.4%Tesla, Inc.0%
Closed-with-relief % among Collection Bureau of the Hudson Valley, Inc. and nearest filing-volume peers

Collection Bureau of the Hudson Valley, Inc. closes 31.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 672 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 31.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Collection Bureau of the Hudson Valley, Inc. complaint mix by product

Total complaints: 672

Collection Bureau of the Hudson Valley, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 672 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 563 complaints (83.8%), resolution 34.1% Debt collection 83.8% Credit reporting,: 55 complaints (8.2%), resolution 34.5% Credit reporting, 8.2% Credit reporting: 49 complaints (7.3%), resolution 0.0% Credit reporting 7.3% Student loan: 2 complaints (0.3%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 50.0% Payday loan,: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 563 83.8% 34% relief
  • Credit reporting, 55 8.2% 35% relief
  • Credit reporting 49 7.3% 0% relief
  • Student loan 2 0.3% 0% relief
  • Credit reporting 2 0.3% 50% relief
  • Payday loan, 1 0.1% 0% relief

How Collection Bureau of the Hudson Valley, Inc.'s 672 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 563
Credit reporting, credit repair services, or other personal consumer reports 55
Credit reporting or other personal consumer reports 49
Student loan 2
Credit reporting 2
Payday loan, title loan, or personal loan 1

Where Collection Bureau of the Hudson Valley, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
37.8% of this company's filings
NY254NJ66TX52FL40PA34CT20VA19OH16

Collection Bureau of the Hudson Valley, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
68
+1033.3% vs 2013
020406080100 20132015201720192021202320252026 68

Top States

State Complaints
NY 254
NJ 66
TX 52
FL 40
PA 34
CT 20
VA 19
OH 16
CA 15
MO 13
GA 13
NC 12
LA 12
AZ 11
MA 10
IL 9
MD 9
TN 8
SC 7
AL 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 272
Written notification about debt 94
Incorrect information on your report 61
Communication tactics 51
False statements or representation 50
Cont'd attempts collect debt not owed 39
Took or threatened to take negative or legal action 22
Improper use of your report 21
Disclosure verification of debt 21
Problem with a credit reporting company's investigation into an existing problem 11
Problem with a company's investigation into an existing problem 11
Improper contact or sharing of info 6
Threatened to contact someone or share information improperly 4
Electronic communications 2
Incorrect information on credit report 2
Taking/threatening an illegal action 2
Issue where my lender is my school 1
Can't repay my loan 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 18 100%
2015 24 100%
2016 22 100%
2017 39 100%
2018 30 100%
2019 31 100%
2020 48 100%
2021 85 100%
2022 77 98.7%
2023 67 98.5%
2024 67 100%
2025 90 100%
2026 68 100%

Source: CFPB Consumer Complaint Database

Collection Bureau of the Hudson Valley, Inc. filings cluster in one product

Collection Bureau of the Hudson Valley, Inc.'s 672 logged complaints stay concentrated: only 37 states show a filing. Only 39.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24.

Collection Bureau of the Hudson Valley, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 68.2% with a written explanation. 31.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Bureau of the Hudson Valley, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Collection Bureau of the Hudson Valley, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Collection Bureau of the Hudson Valley, Inc. (99.7% timely; 31.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration