2026 data Public-data reference. official source

Collection Bureau of the Hudson Valley, Inc.

549 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

549 consumer complaints filed with the CFPB

This profile shows Collection Bureau of the Hudson Valley, Inc.'s complaint history from CFPB public records. 549 consumers have filed complaints since 2013. The company has a 99.6% timely response rate and has provided relief in 31.5% of cases.

549
Total Complaints
99.6%
Timely Response
1.6%
Disputed
31.5%
Relief Provided
35
States Active
2013
Since

Total complaints

549

Filed since 2013

Timely response

99.6%

CFPB-tracked response window

Relief rate

31.5%

Closed with monetary or non-monetary relief

Timely response rate 99.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 31.5%
Industry median

Share closed with monetary or non-monetary relief.

Collection Bureau of the Hudson Valley, Inc. complaint mix by product

Total complaints: 549

Collection Bureau of the Hudson Valley, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 549 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 458 complaints (83.4%), resolution 34.1% Debt collection 83.4% Credit reporting,: 50 complaints (9.1%), resolution 32.0% Credit reporting, 9.1% Credit reporting: 37 complaints (6.7%), resolution 0.0% Credit reporting 6.7% Credit reporting: 2 complaints (0.4%), resolution 50.0% Payday loan,: 1 complaints (0.2%), resolution 0.0% Student loan: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 458 83.4% 34% relief
  • Credit reporting, 50 9.1% 32% relief
  • Credit reporting 37 6.7% 0% relief
  • Credit reporting 2 0.4% 50% relief
  • Payday loan, 1 0.2% 0% relief
  • Student loan 1 0.2% 0% relief

How Collection Bureau of the Hudson Valley, Inc.'s 549 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 458
Credit reporting, credit repair services, or other personal consumer reports 50
Credit reporting or other personal consumer reports 37
Credit reporting 2
Payday loan, title loan, or personal loan 1
Student loan 1

Top States

State Complaints
NY 214
NJ 57
TX 45
FL 31
PA 25
CT 16
VA 15
GA 12
CA 12
OH 11
NC 10
MO 10
LA 8
TN 8
MA 7
MD 7
AZ 7
DE 5
AL 5
MI 5

Top Issues

Issue Complaints
Attempts to collect debt not owed 213
Written notification about debt 78
Incorrect information on your report 52
Communication tactics 45
False statements or representation 36
Cont'd attempts collect debt not owed 36
Took or threatened to take negative or legal action 20
Disclosure verification of debt 18
Improper use of your report 18
Problem with a credit reporting company's investigation into an existing problem 10
Problem with a company's investigation into an existing problem 7
Improper contact or sharing of info 6
Threatened to contact someone or share information improperly 4
Incorrect information on credit report 2
Struggling to pay your loan 1
Taking/threatening an illegal action 1
Can't repay my loan 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 18 100%
2015 21 100%
2016 16 100%
2017 34 100%
2018 26 100%
2019 27 100%
2020 42 100%
2021 70 100%
2022 66 98.5%
2023 61 98.4%
2024 59 100%
2025 75 100%
2026 28 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Collection Bureau of the Hudson Valley, Inc.

Collection Bureau of the Hudson Valley, Inc. has accumulated 549 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 172 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Collection Bureau of the Hudson Valley, Inc. reports a 99.6% timely-response rate and has closed 68.3% of cases with a written explanation to the consumer. 31.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Collection Bureau of the Hudson Valley, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Collection Bureau of the Hudson Valley, Inc. have?

Collection Bureau of the Hudson Valley, Inc. has received 549 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Collection Bureau of the Hudson Valley, Inc. respond to complaints on time?

Collection Bureau of the Hudson Valley, Inc. has a 99.6% timely response rate to CFPB complaints.

What is the most common complaint about Collection Bureau of the Hudson Valley, Inc.?

The most common issue reported against Collection Bureau of the Hudson Valley, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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