CFPB · Single-product concentration
Collection Services of Athens, Inc.
183 CFPB complaints · 86.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Services of Athens, Inc.: 86.3% of 183 CFPB complaints sit in "Debt collection". Timely 80.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2015 to 2024
CFPB relief outcome brief
CCDB company collection-services-of-athens-inc
0% relief · 80.3% timely · 183 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Services of Athens, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Services of Athens, Inc.'s 183 filings include narrative text
51.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Services of Athens, Inc. complaint mix by product
- Debt collection 158 86.3% – 0% relief
- Credit reporting, 20 10.9% – 0% relief
- Credit reporting 3 1.6% – 0% relief
- Credit reporting 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
How Collection Services of Athens, Inc.'s 183 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 158 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting | 1 |
| Credit card | 1 |
Concentrated filing states for Collection Services of Athens, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 84.2% of this company's filings
Collection Services of Athens, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 5
- -66.7% vs 2015
Top States
| State | Complaints |
|---|---|
| GA | 154 |
| FL | 5 |
| TX | 5 |
| AL | 3 |
| LA | 2 |
| NC | 2 |
| PA | 2 |
| IN | 1 |
| AZ | 1 |
| CA | 1 |
| SC | 1 |
| VA | 1 |
| NY | 1 |
| KS | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 67 |
| Written notification about debt | 37 |
| Cont'd attempts collect debt not owed | 19 |
| Disclosure verification of debt | 17 |
| Incorrect information on your report | 11 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Communication tactics | 6 |
| False statements or representation | 5 |
| Improper use of your report | 3 |
| Improper contact or sharing of info | 3 |
| Took or threatened to take negative or legal action | 3 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Incorrect information on credit report | 1 |
| Closing/Cancelling account | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 15 | 100% |
| 2016 | 17 | 100% |
| 2017 | 35 | 40% |
| 2018 | 16 | 93.8% |
| 2019 | 17 | 100% |
| 2020 | 27 | 100% |
| 2021 | 20 | 100% |
| 2022 | 22 | 95.5% |
| 2023 | 9 | 11.1% |
| 2024 | 5 | 0% |
Source: CFPB Consumer Complaint Database
Collection Services of Athens, Inc. filings cluster in one product
Collection Services of Athens, Inc.'s 183 logged complaints stay concentrated: only 15 states show a filing. 51.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-11-23.
Collection Services of Athens, Inc. answers 80.3% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Services of Athens, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Services of Athens, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 183.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Services of Athens, Inc. (80.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration