CFPB · Single-product concentration
Collection Professionals, Inc.
181 CFPB complaints · 87.3% in "Debt collection" · top issue Written notification about debt.
Collection Professionals, Inc.: 87.3% of 181 CFPB complaints sit in "Debt collection". Timely 97.2% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +3300% filings 2013 to 2026
CFPB relief outcome brief
CCDB company collection-professionals-inc
0.6% relief · 97.2% timely · 181 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)
Collection Professionals, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 181 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Professionals, Inc. complaint mix by product
- Debt collection 158 87.3% – 1% relief
- Credit reporting 19 10.5% – 0% relief
- Credit reporting, 4 2.2% – 0% relief
How Collection Professionals, Inc.'s 181 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 158 |
| Credit reporting or other personal consumer reports | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Concentrated filing states for Collection Professionals, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 41.4% of this company's filings
Collection Professionals, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 34
- +3300% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 75 |
| WY | 42 |
| MT | 17 |
| UT | 11 |
| IL | 5 |
| FL | 4 |
| CO | 4 |
| ID | 3 |
| PA | 3 |
| MO | 2 |
| SC | 2 |
| SD | 2 |
| AR | 2 |
| NC | 2 |
| AK | 1 |
| KS | 1 |
| OR | 1 |
| AL | 1 |
| AZ | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 50 |
| Attempts to collect debt not owed | 41 |
| Took or threatened to take negative or legal action | 32 |
| False statements or representation | 19 |
| Improper use of your report | 10 |
| Incorrect information on your report | 8 |
| Problem with a company's investigation into an existing problem | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Communication tactics | 3 |
| Disclosure verification of debt | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Improper contact or sharing of info | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 3 | 66.7% |
| 2015 | 5 | 100% |
| 2016 | 4 | 100% |
| 2017 | 2 | 100% |
| 2018 | 9 | 88.9% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 20 | 100% |
| 2022 | 15 | 100% |
| 2023 | 7 | 100% |
| 2024 | 26 | 100% |
| 2025 | 51 | 98% |
| 2026 | 34 | 94.1% |
Source: CFPB Consumer Complaint Database
Collection Professionals, Inc. filings cluster in one product
Collection Professionals, Inc.'s 181 logged complaints stay concentrated: only 20 states show a filing. Only 31.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-17.
Collection Professionals, Inc. answers 97.2% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Professionals, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Professionals, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 181.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Professionals, Inc. (97.2% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration