CFPB · Single-product concentration
Collection Information Bureau, Inc.
325 CFPB complaints · 88.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Collection Information Bureau, Inc.: 88.3% of 325 CFPB complaints sit in "Debt collection". Timely 94.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1300% filings 2013 to 2020
CFPB relief outcome brief
CCDB company collection-information-bureau-inc
0% relief · 94.8% timely · 325 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Collection Information Bureau, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collection Information Bureau, Inc.'s 325 filings include narrative text
45.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collection Information Bureau, Inc. complaint mix by product
- Debt collection 287 88.3% – 0% relief
- Credit reporting, 36 11.1% – 0% relief
- Credit reporting 2 0.6% – 0% relief
How Collection Information Bureau, Inc.'s 325 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 287 |
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Credit reporting | 2 |
Concentrated filing states for Collection Information Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 85.8% of this company's filings
Collection Information Bureau, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 42
- +1300% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 279 |
| GA | 11 |
| NY | 5 |
| IL | 3 |
| CA | 3 |
| PA | 2 |
| AL | 2 |
| LA | 2 |
| TN | 2 |
| NC | 2 |
| AR | 1 |
| UT | 1 |
| MA | 1 |
| NJ | 1 |
| WA | 1 |
| NV | 1 |
| MO | 1 |
| DE | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 91 |
| Cont'd attempts collect debt not owed | 71 |
| Written notification about debt | 54 |
| Disclosure verification of debt | 40 |
| Incorrect information on your report | 29 |
| Communication tactics | 15 |
| False statements or representation | 6 |
| Took or threatened to take negative or legal action | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Improper contact or sharing of info | 2 |
| Incorrect information on credit report | 1 |
| Credit reporting company's investigation | 1 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 16 | 93.8% |
| 2015 | 24 | 87.5% |
| 2016 | 61 | 90.2% |
| 2017 | 62 | 96.8% |
| 2018 | 64 | 96.9% |
| 2019 | 53 | 100% |
| 2020 | 42 | 100% |
Source: CFPB Consumer Complaint Database
Collection Information Bureau, Inc. filings cluster in one product
Collection Information Bureau, Inc.'s 325 logged complaints stay concentrated: only 19 states show a filing. 45.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2020-10-22.
Collection Information Bureau, Inc. answers 94.8% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collection Information Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collection Information Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 325.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collection Information Bureau, Inc. (94.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration