CFPB · Single-product concentration
Intelliloan, Inc
13 CFPB complaints · 92.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Intelliloan, Inc: 92.3% of 13 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2021 to 2023
CFPB relief outcome brief
CCDB company intelliloan-inc
0% relief · 100% timely · 13 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Intelliloan, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Intelliloan, Inc scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Intelliloan, Inc's 13 filings include narrative text
61.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Intelliloan, Inc complaint mix by product
- Mortgage 12 92.3% – 0% relief
- Payday loan, 1 7.7% – 0% relief
How Intelliloan, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Intelliloan, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 84.6% of this company's filings
Intelliloan, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 1
- -80% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 11 |
| FL | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Trouble during payment process | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 5 | 100% |
| 2022 | 7 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Intelliloan, Inc filings cluster in one product
Intelliloan, Inc's 13 logged complaints stay concentrated: only 3 states show a filing. 61.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2023-03-03.
Intelliloan, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Intelliloan, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Intelliloan, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Intelliloan, Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration