CFPB · Single-product concentration

InterLinc Mortgage Services, LLC

23 CFPB complaints · 87% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

23 CFPB complaints

InterLinc Mortgage Services, LLC: 87% of 23 CFPB complaints sit in "Mortgage". Timely 100% · relief 17.4%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2012 to 2026

CFPB relief outcome brief

CCDB company interlinc-mortgage-services-llc

17.4% relief · 100% timely · 23 filings · Mortgage

Nearest relief peer: Bancorpsouth Bank (17.5% relief)

InterLinc Mortgage Services,LLC (this)17.4%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among InterLinc Mortgage Services, LLC and nearest filing-volume peers

InterLinc Mortgage Services, LLC closes 17.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

InterLinc Mortgage Services, LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (68/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

84 /100 grade B

Relief provided

81 / 100 percentile-benchmarked

17.4% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

68 / 100 percentile-benchmarked

82.6% of complaints closed with an explanation to the consumer

How 23 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 17.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

InterLinc Mortgage Services, LLC complaint mix by product

Total complaints: 23

InterLinc Mortgage Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 23 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 20 complaints (87.0%), resolution 20.0% Mortgage 87.0% Credit reporting: 3 complaints (13.0%), resolution 0.0% Credit reporting 13.0%
  • Mortgage 20 87.0% – 20% relief
  • Credit reporting 3 13.0% – 0% relief

How InterLinc Mortgage Services, LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 20
Credit reporting or other personal consumer reports 3

Concentrated filing states for InterLinc Mortgage Services, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
56.5% of this company's filings
TX13AL4OK2TN1KS1GA1PA1

InterLinc Mortgage Services, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2012
02468 2012201420152017201820192021202220232026 3

Top States

State Complaints
TX 13
AL 4
OK 2
TN 1
KS 1
GA 1
PA 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 7
Trouble during payment process 6
Loan servicing, payments, escrow account 3
Closing on a mortgage 2
Improper use of your report 1
Problem with a company's investigation into an existing problem 1
Incorrect information on your report 1
Application, originator, mortgage broker 1
Credit decision / Underwriting 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2014 1 100%
2015 3 100%
2017 2 100%
2018 2 100%
2019 2 100%
2021 6 100%
2022 2 100%
2023 1 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

InterLinc Mortgage Services, LLC filings cluster in one product

InterLinc Mortgage Services, LLC's 23 logged complaints stay concentrated: only 7 states show a filing. Only 39.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-03-09.

InterLinc Mortgage Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 82.6% with a written explanation. 17.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about InterLinc Mortgage Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for InterLinc Mortgage Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for InterLinc Mortgage Services, LLC (100% timely; 17.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration