CFPB · Narrative-heavy record
Integrity Financial Corp. DBA US Loan Servicing
8 CFPB complaints · 100% with narratives · top issue Getting the loan.
Integrity Financial Corp. DBA US Loan Servicing: 100% of 8 filings include consumer narratives. Timely 87.5% · relief 0% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2019 to 2026
CFPB relief outcome brief
CCDB company integrity-financial-corp-dba-us-loan-servicing
0% relief · 87.5% timely · 8 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Integrity Financial Corp. DBA US Loan Servicing closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Integrity Financial Corp. DBA US Loan Servicing has 8 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Integrity Financial Corp. DBA US Loan Servicing complaint mix by product
- Payday loan, 5 62.5% – 0% relief
- Mortgage 3 37.5% – 0% relief
How Integrity Financial Corp. DBA US Loan Servicing's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Mortgage | 3 |
Concentrated filing states for Integrity Financial Corp. DBA US Loan Servicing
Top states by attributed CFPB complaint volume for this company
- Leading state
- NV
- 50% of this company's filings
Integrity Financial Corp. DBA US Loan Servicing complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| NV | 4 |
| TN | 1 |
| PA | 1 |
| MI | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting the loan | 2 |
| Loan payment wasn't credited to your account | 1 |
| Struggling to pay mortgage | 1 |
| Trouble during payment process | 1 |
| Problem when making payments | 1 |
| Charged fees or interest you didn't expect | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2023 | 1 | 0% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Integrity Financial Corp. DBA US Loan Servicing's narrative-rich complaint ledger
Integrity Financial Corp. DBA US Loan Servicing's 8 logged complaints stay concentrated: only 5 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-03-10.
Integrity Financial Corp. DBA US Loan Servicing answers 87.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Getting the loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrity Financial Corp. DBA US Loan Servicing.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Integrity Financial Corp. DBA US Loan Servicing: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Integrity Financial Corp. DBA US Loan Servicing (87.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record