CFPB · Narrative-heavy record

Integrity Group Inc

4 CFPB complaints · 75% with narratives · top issue Dealing with my lender or servicer.

4 CFPB complaints

Integrity Group Inc: 75% of 4 filings include consumer narratives. Timely 25% · relief 25% · top product Student loan. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2016 to 2019

CFPB relief outcome brief

CCDB company integrity-group-inc

25% relief · 25% timely · 4 filings · Student loan

Nearest relief peer: Campus Student Funding, LLC (26.4% relief)

Integrity Group Inc (this)25%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Integrity Group Inc and nearest filing-volume peers

Integrity Group Inc closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Integrity Group Inc has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 25.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Integrity Group Inc complaint mix by product

Total complaints: 4

Integrity Group Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 2 complaints (50.0%), resolution 50.0% Student loan 50.0% Money transfer,: 1 complaints (25.0%), resolution 0.0% Money transfer, 25.0% Credit card: 1 complaints (25.0%), resolution 0.0% Credit card 25.0%
  • Student loan 2 50.0% – 50% relief
  • Money transfer, 1 25.0% – 0% relief
  • Credit card 1 25.0% – 0% relief

How Integrity Group Inc's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 2
Money transfer, virtual currency, or money service 1
Credit card or prepaid card 1

Concentrated filing states for Integrity Group Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
50% of this company's filings
NC2PA1NJ1

Integrity Group Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2019
1
0% vs 2016
0.511.522.5 201620172019 1

Top States

State Complaints
NC 2
PA 1
NJ 1

Top Issues

Issue Complaints
Dealing with my lender or servicer 2
Fraud or scam 1
Fees or interest 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2017 2 0%
2019 1 0%

Source: CFPB Consumer Complaint Database

Integrity Group Inc's narrative-rich complaint ledger

Integrity Group Inc's 4 logged complaints stay concentrated: only 3 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2019-12-02.

Integrity Group Inc answers 25% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrity Group Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Integrity Group Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Integrity Group Inc (25% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record