CFPB · Narrative-heavy record
Interstate Credit Control
13 CFPB complaints · 53.8% with narratives · top issue Improper use of your report.
Interstate Credit Control: 53.8% of 13 filings include consumer narratives. Timely 84.6% · relief 15.4% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2016 to 2024
CFPB relief outcome brief
CCDB company interstate-credit-control
15.4% relief · 84.6% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: DFC Global Corp. (15.3% relief)
Interstate Credit Control closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Interstate Credit Control scores strongest on timely response (73/100 percentile-benchmarked) and weakest on relief provided (72/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
72 / 100 percentile-benchmarked
15.4% of complaints closed with relief to the consumer
Timely response
73 / 100 percentile-benchmarked
84.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
72 / 100 percentile-benchmarked
84.6% of complaints closed with an explanation to the consumer
Most of Interstate Credit Control's 13 filings include narrative text
53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Interstate Credit Control complaint mix by product
- Debt collection 7 53.8% – 29% relief
- Credit reporting, 5 38.5% – 0% relief
- Credit reporting 1 7.7% – 0% relief
How Interstate Credit Control's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 1 |
Where Interstate Credit Control complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 38.5% of this company's filings
Interstate Credit Control complaints by year
Annual filing volume from the CFPB public database
- 2024
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| MN | 5 |
| FL | 3 |
| ND | 2 |
| TX | 1 |
| KS | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 2 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Incorrect information on your report | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 4 | 100% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Interstate Credit Control's narrative-rich complaint ledger
Interstate Credit Control's 13 logged complaints stay concentrated: only 6 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-06-28.
Interstate Credit Control answers 84.6% of complaints inside the CFPB's tracked window and closes 84.6% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Interstate Credit Control.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Interstate Credit Control: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Interstate Credit Control (84.6% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record