CFPB · Narrative-heavy record
Inter-Cambio Express, Inc.
9 CFPB complaints · 44.4% with narratives · top issue Money was not available when promised.
Inter-Cambio Express, Inc.: 44.4% of 9 filings include consumer narratives. Timely 55.6% · relief 11.1% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2015 to 2025
CFPB relief outcome brief
CCDB company inter-cambio-express-inc
11.1% relief · 55.6% timely · 9 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Meta Payments Inc. (10.9% relief)
Inter-Cambio Express, Inc. closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Inter-Cambio Express, Inc. has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Inter-Cambio Express, Inc. complaint mix by product
- Money transfer, 6 66.7% – 17% relief
- Debt collection 2 22.2% – 0% relief
- Money transfers 1 11.1% – 0% relief
How Inter-Cambio Express, Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 6 |
| Debt collection | 2 |
| Money transfers | 1 |
Where Inter-Cambio Express, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 22.2% of this company's filings
Inter-Cambio Express, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| WI | 2 |
| CO | 1 |
| CA | 1 |
| SC | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 3 |
| Other service problem | 3 |
| False statements or representation | 2 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 0% |
| 2023 | 1 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Inter-Cambio Express, Inc.'s narrative-rich complaint ledger
Inter-Cambio Express, Inc.'s 9 logged complaints stay concentrated: only 5 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-09-27.
Inter-Cambio Express, Inc. answers 55.6% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Inter-Cambio Express, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Inter-Cambio Express, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Inter-Cambio Express, Inc. (55.6% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record